Clinical Educator (North) - 10-month FTC

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

As a Clinical Educator at Roche in the north of the UK, you will play a pivotal role in providing expert education and support to healthcare professionals across key accounts. This role is a 10-month FTC contract for the north part of the UK.

We’re here to deliver better outcomes to more patients, faster. That means the world to us. Our achievements help to transform the lives of millions of people. We’ve been supporting patients for over 100 years in the UK, building a reputation that we’re intensely proud of. Through this success, we’ve set an incredibly high standard. Those expectations continue to grow. The environment in which we operate changes at an ever-increasing pace. The industry is never going to stand still. As one united team at Roche UK, we know we need to boldly respond to these changes whilst keeping our customers and our patients at the heart of everything we do.

Main responsibilities:

• Provide expert educational services to key account customers, Clinical Nurse Specialists, pharmacists, Advanced Practice Providers (APPs), infusion nurses and physicians, fostering strong professional advocacy.
• Drive positive customer experiences by delivering ongoing, high-quality clinical and educational support that meets their needs.
• Strategically manage your geographical territory, identifying target customers, maintaining customer records, and ensuring timely, accurate electronic reporting.
• Elevate your impact by proactively identifying opportunities to add value to patients and customers through the ethical and compliant delivery of sponsored services.
• Collaborate across functions by working as an integral part of the local account team, providing clinical insight that informs local business and account plans.
• Act as a subject matter expert, continuously maintaining and applying up-to-date technical knowledge of our specialty and disease areas, including relevant publications.
• Manage customer objections and issues, confidently resolving day-to-day queries and escalating complex or sensitive concerns appropriately.

Who you are:

• You are a highly motivated individual with a strong clinical background and a genuine passion for education and customer support. You thrive on solving problems and are eager to drive strategic impact within a local account team.
• A Bachelor of Science or a nursing background (or equivalent relevant experience) is required.
• You possess effective verbal and written communication skills and the ability to conduct compelling face-to-face presentations.
• You have a good understanding of the Pharma Market and the local Health Service environment, alongside fluency with MS Office and Customer Relationship Management systems.
• Demonstrated experience in a clinical environment, ideally with an understanding and experience working within Haematology, oncology or infusion-related products is preferred.
• You are highly motivated with the drive and determination to succeed and possess strong business planning, organizational, and problem-solving skills.
• You are located in the north part of the UK.

We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.