Retail Graduate Manager – F.Hinds Jewellers | Clapham Junction
Are you a graduate looking to start your career in retail management?
We are looking for an ambitious and enthusiastic Retail Graduate Manager to join our Clapham Junction store. This is an exciting opportunity to gain hands‑on management experience while developing your skills through our structured F.Hinds Management Academy.
Why join us?
- Competitive salary – A competitive starting salary with the opportunity to increase as you progress.
- F.Hinds Management Academy – Structured training designed to give you the knowledge, skills and confidence to become a successful retail manager.
- Real responsibility from day one – You’ll be working on the shop floor, leading a team, serving customers and helping to drive the performance of your store.
- Learn a specialist industry – Gain knowledge across jewellery, diamonds, watches and luxury retail while developing valuable commercial and leadership skills.
Your first 12 months
Months 1–3: Get to know the business, start your Academy training and develop your product and customer service knowledge.
Months 4–6: Take on increasing responsibility for the day-to-day running of the store, including sales performance, team development and store standards.
Months 7–12: Develop your leadership skills, take ownership of key areas of the business and work towards your next step in management.
Throughout the first 12 months you will have the opportunity to attend a number of courses in person, including courses on Managing People – performance and behaviour, Effective Recruitment, Training Skills for Manager, and Selling Skills. You will also have access to our online training portal, GEMS, which will provide guidance on the products we sell, customer service skills, KPI’s and Policies. Health and Safety and Compliance is covered too via an online certification program.
The Role
You will work with your team to deliver exceptional customer service, achieve sales targets and ensure the store operates to a high standard.
You will learn how to:
- Lead, coach and motivate a retail team
- Deliver exceptional customer service
- Drive sales and achieve store targets
- Develop product knowledge across jewellery and watches
- Manage stock and store standards
- Develop your leadership and commercial skills
About You
We are looking for someone who is:
- A graduate or recently graduated
- Ambitious and keen to build a career in retail management
- Confident, enthusiastic and comfortable working with people
- Commercially minded with a passion for customer service
- Organised, proactive and willing to learn
- A natural team player with the potential to lead others
No previous jewellery experience is required – our Academy and on‑site training will give you the knowledge you need to succeed.
F.Hinds is a family‑owned British business with over 170 years of retail heritage, and many of our colleagues have built long and successful careers with us.
INDHP
#J-18808-Ljbffr
Retail Graduate Manager employer: F.Hinds Limited
F.Hinds is an exceptional employer, offering a secure and supportive environment as a family business since 1856. With a modern working atmosphere, competitive pay, generous staff discounts, and a robust training programme, employees are empowered to grow their careers while enjoying a healthy work-life balance with a minimum of 33 days holiday. Join us at our Clapham Junction store, where your passion for jewellery and commitment to customer service will be valued and rewarded.
