At a Glance
- Tasks: Join a supportive team, build customer relationships, and process orders.
- Company: EzyStrut, part of ASX listed Korvest Ltd, leading in cable support systems.
- Benefits: Secure employment, annual incentives, company shares, and community support.
- Other info: Diverse and inclusive workplace with strong leadership support.
- Why this job: Make a real impact in a dynamic environment with growth opportunities.
- Qualifications: Effective communication skills and previous customer service experience.
The predicted salary is between 30000 - 48000 £ per year.
EzyStrut, part of ASX listed company Korvest Ltd, is a leading supplier and manufacturer of cable support systems, with a proven track record of supplying to the mining, oil and gas, communications, transport infrastructure, and energy industries throughout Australia. Our passion is to provide the highest standards of products, services and value to our customers, and we achieve this through highly skilled, diverse and dedicated staff. We value what our staff bring and offer recognition and incentive programs to celebrate our achievements.
Due to extensive growth, an exciting career opportunity has arisen for the appointment of a Customer Service Officer to join our EzyStrut team at our new facility in Richlands, QLD.
Your new role:
- Join a supportive customer service team where your work really matters.
- Reporting to the Customer Service Team Leader, you will be building strong customer relationships, processing telephone orders, providing timely quotations, and supporting day-to-day sales activities.
You will bring:
- Effective communication and presentation skills
- Previous experience in a customer service, sales or administration role
- Passionate about customer service
- Experience in dealing with wholesalers, customers and distributors within the electrical, mechanical or similar industries (advantageous)
Why join us? At EzyStrut you will enjoy:
- Secure employment in a growing ASX listed company
- Annual KPI incentive
- Receive company shares after 2 years
- Working in a dynamic and friendly team
- Support from leaders with extensive industry experience
- Employee referral bonus
- Community and charity support programs
- Access to our employee assistance program
EzyStrut celebrates our diverse and inclusive workforce. We are driven by a diverse range of thoughts, perspectives and expressions and believe that this is crucial in building productive, motivated and dedicated teams. Through our hiring processes, we look for various skills and abilities as well as how we can develop EzyStrut and our company culture. We also believe in hiring for potential; we know that some candidates hesitate if they don’t tick all the boxes. If this role interests you, but you don’t meet all the criteria, we still encourage you to apply.
Customer Service Officer in Ipswich employer: EzyStrut Cable & Pipe Supports
EzyStrut, part of the ASX listed Korvest Ltd, is an exceptional employer that prioritises employee growth and recognition within a dynamic and inclusive work environment. Located in Richlands, QLD, we offer secure employment, annual incentives, and opportunities for career advancement, all while fostering a supportive team culture that values diverse perspectives and contributions.
Contact Details:
EzyStrut Cable & Pipe Supports Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Officer in Ipswich
✨Tip Number 1
Get to know the company! Research EzyStrut and its values, especially their commitment to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves building strong customer relationships, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even give you tips on how to stand out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really want to be part of the EzyStrut family.
We think you need these skills to ace Customer Service Officer in Ipswich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in customer service. We want to see how your skills align with what we’re looking for at EzyStrut!
Show Your Passion:Let your enthusiasm for customer service shine through! Share examples of how you've gone above and beyond for customers in the past. We love seeing candidates who are genuinely passionate about helping others.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at EzyStrut Cable & Pipe Supports
✨Know Your Stuff
Before the interview, make sure you understand EzyStrut's products and services. Familiarise yourself with their role in the mining, oil and gas, and energy industries. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Customer Service Officer, effective communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully handled customer interactions in the past.
✨Demonstrate Your Passion for Customer Service
EzyStrut values a passion for customer service. Be ready to share specific instances where you went above and beyond for a customer. This will highlight your dedication and fit for the role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, company culture, or growth opportunities at EzyStrut. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
