At a Glance
- Tasks: Coordinate product operations, manage timelines, and support team communication.
- Company: EZRA, a coaching company dedicated to personal and professional growth.
- Benefits: World-class coaching, charity days, learning budget, and a dog-friendly workplace.
- Other info: Join a diverse, inclusive team that values your unique contributions.
- Why this job: Kickstart your career in Product Operations while making a real impact.
- Qualifications: Strong organisational skills and a proactive attitude.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Product Operations Coordinator role at EZRA.
Who we are: We believe everyone can be better with a coach… and we won’t stop until we get there. Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do.
The Role: We’re looking for an organised, detail-loving Product Operations Coordinator to help keep EZRA’s Product team running smoothly. You’ll be the go-to person who helps connect Product, Studio, Tech, Labs, and Delivery teams, making sure information is clear, deadlines are understood, and everyone has what they need to do their best work. Your role will span building an internal knowledge base, supporting release notes, coordinating localization needs, improving our feature request process, and strengthening Product Operations so the team can work more effectively. This is a great role for someone early in their career who loves structure, communication, and problem-solving — and wants to grow in Product Operations or Product Management.
What You’ll Do:
- Help build and maintain EZRA’s new internal knowledgebase, keeping product information organised and easy to find.
- Support our release notes process, helping teams understand what’s shipped and what’s changing.
- Help improve and manage our product request process, making sure ideas are captured, tracked, and reviewed properly.
- Track project timelines and deliverables, and share updates with Product, Studio, Tech, Labs, and Delivery teams.
- Keep documentation up to date so everyone has the right information at the right time.
- Spot potential bottlenecks early and flag them to the right people.
- Help coordinate new product content so it flows smoothly from idea to delivery.
- Support general Product Ops tasks such as organising files, maintaining intranet sites, collecting feedback, and improving team workflows.
- Coordinate localization needs with external partners, track progress, and ensure content is prepared and shared correctly.
- Look for simple ways to make our processes clearer, faster, and easier for everyone.
About You:
- Strong attention to detail and great organisational skills.
- Clear, friendly communicator who likes helping teams stay aligned.
- Comfortable handling multiple tasks and shifting priorities.
- Proactive and reliable: you don’t wait for problems; you help prevent them.
- Curious about how digital products are built and keen to learn more.
- Enjoy creating order and improving messy or unclear processes.
Nice to Have:
- Experience with localization or coordinating content.
- Some familiarity with product development, digital tools, or workflow management.
- Previous coordination, admin, or project support experience in any team environment.
Life at EZRA:
- Your Own World-class coach to help you grow personally and professionally.
- Coaching for Friends and family because coaching is a gift worth passing on.
- Charity Days to support the causes close to your heart - because doing good feels good.
- Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
- Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
- Regional benefits flex to fit your location and lifestyle.
- A welcoming place to do your best work. Comfortable, collaborative and inclusive… and dog-friendly too!
We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.
Product Operations Coordinator employer: EZRA
Ezra is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong emphasis on employee growth, you will benefit from personal coaching, charity days, and a dedicated learning budget, ensuring you thrive both professionally and personally while making a meaningful impact through AI-driven operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Product Operations Coordinator
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like EZRA!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at EZRA would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at EZRA through your school's career services!
We think you need these skills to ace Product Operations Coordinator
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Operations Coordinator, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Operations Coordinator position at EZRA. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at EZRA
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
