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- Tasks: Coordinate product operations, manage timelines, and support team communication.
- Company: EZRA, a coaching company dedicated to personal and professional growth.
- Benefits: World-class coaching, charity days, learning budget, and a dog-friendly workplace.
- Why this job: Kickstart your career in Product Operations while making a real impact.
- Qualifications: Strong organisational skills and a proactive attitude.
- Other info: Join a diverse, inclusive team that values your unique contributions.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Product Operations Coordinator role at EZRA.
Who we are: We believe everyone can be better with a coach… and we won’t stop until we get there. Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do.
The Role: We’re looking for an organised, detail-loving Product Operations Coordinator to help keep EZRA’s Product team running smoothly. You’ll be the go-to person who helps connect Product, Studio, Tech, Labs, and Delivery teams, making sure information is clear, deadlines are understood, and everyone has what they need to do their best work. Your role will span building an internal knowledge base, supporting release notes, coordinating localization needs, improving our feature request process, and strengthening Product Operations so the team can work more effectively. This is a great role for someone early in their career who loves structure, communication, and problem-solving — and wants to grow in Product Operations or Product Management.
What You’ll Do:
- Help build and maintain EZRA’s new internal knowledgebase, keeping product information organised and easy to find.
- Support our release notes process, helping teams understand what’s shipped and what’s changing.
- Help improve and manage our product request process, making sure ideas are captured, tracked, and reviewed properly.
- Track project timelines and deliverables, and share updates with Product, Studio, Tech, Labs, and Delivery teams.
- Keep documentation up to date so everyone has the right information at the right time.
- Spot potential bottlenecks early and flag them to the right people.
- Help coordinate new product content so it flows smoothly from idea to delivery.
- Support general Product Ops tasks such as organising files, maintaining intranet sites, collecting feedback, and improving team workflows.
- Coordinate localization needs with external partners, track progress, and ensure content is prepared and shared correctly.
- Look for simple ways to make our processes clearer, faster, and easier for everyone.
About You:
- Strong attention to detail and great organisational skills.
- Clear, friendly communicator who likes helping teams stay aligned.
- Comfortable handling multiple tasks and shifting priorities.
- Proactive and reliable: you don’t wait for problems; you help prevent them.
- Curious about how digital products are built and keen to learn more.
- Enjoy creating order and improving messy or unclear processes.
Nice to Have:
- Experience with localization or coordinating content.
- Some familiarity with product development, digital tools, or workflow management.
- Previous coordination, admin, or project support experience in any team environment.
Life at EZRA:
- Your Own World-class coach to help you grow personally and professionally.
- Coaching for Friends and family because coaching is a gift worth passing on.
- Charity Days to support the causes close to your heart - because doing good feels good.
- Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
- Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
- Regional benefits flex to fit your location and lifestyle.
- A welcoming place to do your best work. Comfortable, collaborative and inclusive… and dog-friendly too!
We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.
Product Operations Coordinator employer: Ezra
Contact Detail:
Ezra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations Coordinator
✨Tip Number 1
Get to know the company culture before your interview. Check out EZRA's values and mission, and think about how your own experiences align with them. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice your communication skills! As a Product Operations Coordinator, you'll need to connect various teams. Try role-playing common scenarios with a friend or family member to get comfortable explaining processes and sharing updates.
✨Tip Number 3
Be proactive in your approach. Think of potential challenges that might arise in the role and come up with solutions. This shows your problem-solving skills and that you're ready to hit the ground running!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows your enthusiasm for joining EZRA and being part of our mission to make coaching accessible for everyone.
We think you need these skills to ace Product Operations Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Operations Coordinator role. Highlight your organisational skills and attention to detail, as these are key traits we're looking for at EZRA.
Show Your Communication Skills: Since this role involves connecting various teams, it's important to demonstrate your clear and friendly communication style. Use examples in your application that showcase how you've helped teams stay aligned in the past.
Be Proactive: We love candidates who take initiative! In your application, mention any experiences where you spotted potential issues before they became problems. This will show us you're the proactive type we need on our team.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Ezra
✨Know the Company Culture
Before your interview, take some time to understand EZRA's culture and values. They believe in coaching and inclusivity, so think about how your own values align with theirs. Be ready to share examples of how you've contributed to a positive team environment in the past.
✨Showcase Your Organisational Skills
As a Product Operations Coordinator, being organised is key. Prepare to discuss specific tools or methods you use to keep tasks on track. Maybe you have a favourite project management tool or a unique way of prioritising tasks—share that! It’ll show you’re ready to hit the ground running.
✨Communicate Clearly
Since the role involves connecting various teams, practice articulating your thoughts clearly and concisely. You might want to prepare a few examples of how you've successfully communicated complex information in the past. This will demonstrate your ability to keep everyone aligned.
✨Be Proactive in Problem-Solving
EZRA values proactive individuals who can spot potential issues before they arise. Think of a time when you identified a problem and took steps to resolve it. Share this during your interview to highlight your problem-solving skills and your readiness to contribute positively to the team.