At a Glance
- Tasks: Build strategic relationships with clients and drive revenue growth through coaching solutions.
- Company: EZRA, a forward-thinking company focused on personal and professional coaching.
- Benefits: World-class coaching, charity days, learning budget, and a dog-friendly office.
- Other info: Join a diverse, inclusive team that values your unique contributions.
- Why this job: Make a real impact by helping organisations thrive through effective coaching.
- Qualifications: 2+ years in sales or customer success with strong relationship management skills.
The predicted salary is between 40000 - 50000 € per year.
Location: London (Hybrid - 3 days in Office)
Who we are
We believe everyone can be better with a coach... and we won’t stop until we get there. Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do.
The Role
We’re looking for a strategic and driven Mid-Market Account Manager to join our team. In this role, you’ll build strong, strategic relationships with customers to unlock value and drive incremental revenue for EZRA. Reporting to the Team Lead of Mid-Market Growth, you’ll play a key role in helping clients scale coaching across their organizations and maximize the impact of our products. You’ll collaborate closely with colleagues across EZRA to deliver exceptional experiences and outcomes for our clients.
What You’ll Do:
- Manage a global portfolio of mid-market accounts, leading all sales efforts from initial qualification through to contracting.
- Identify key personas within target accounts and craft tailored messaging that resonates.
- Connect EZRA’s solutions to client goals, clearly articulating value and differentiating us from competitors.
- Set account strategies, map contacts, and develop a deep understanding of client objectives.
- Achieve and exceed sales OKRs and quotas while driving growth opportunities.
- Oversee renewals and partner on expansion sales by delivering an outstanding customer experience.
- Maintain accurate pipeline management and forecasting in Salesforce.
- Project manage onboarding from contract close to launch, collaborating with internal teams and advising on best practices for adoption.
- Serve as the primary point of contact for client partners, including regular touchpoints and quarterly/annual reviews.
About You
- 2+ years of experience in enterprise sales or customer success, managing complex client relationships.
- Proven track record of exceeding sales targets.
- Skilled in prospecting, responding to inbound requests, and delivering demos.
- Experience in HR consulting, leadership development, or L&D is highly desirable.
- Strong networking and communication skills, with the ability to engage senior stakeholders.
- Creative in identifying target personas and crafting personalized outreach.
- Comfortable being “in the market” with clients and driving engagement.
- Tech-savvy with CRM experience (Salesforce preferred).
Life at EZRA
- Your Own World-class coach to help you grow personally and professionally.
- Coaching for Friends and family because coaching is a gift worth passing on.
- Charity Days to support the causes close to your heart - because doing good feels good.
- Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
- Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
- Regional benefits flex to fit your location and lifestyle.
- A welcoming place to do your best work. Comfortable, collaborative and inclusive… and dog-friendly too!
We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.
In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.
Mid-Market Account Manager- EZRA employer: Ezra
At EZRA, we pride ourselves on being an exceptional employer that prioritises the growth and wellbeing of our team members. With a hybrid work model in vibrant London, we offer unique benefits such as personal coaching, charity days, and a dedicated wellbeing hour, fostering a collaborative and inclusive culture where everyone can thrive. Join us to make a meaningful impact while enjoying a supportive environment that values diversity and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Mid-Market Account Manager- EZRA
✨Tip Number 1
Get to know the company inside out! Research EZRA's coaching philosophy and values. This will help you connect your experience with their mission during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Mid-Market Account Manager role.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you can showcase your sales achievements and client relationship skills. Use the STAR method to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the EZRA team.
We think you need these skills to ace Mid-Market Account Manager- EZRA
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Mid-Market Account Manager role. Highlight your experience in enterprise sales and how it aligns with our mission at EZRA. We want to see how you can connect our solutions to client goals!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've exceeded sales targets or built strong client relationships. We love seeing numbers that tell a story about your success.
Be Authentic:Let your personality shine through in your application. We value authenticity and want to know who you are beyond your professional experience. Share what drives you and why you’re passionate about coaching and client success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team at EZRA!
How to prepare for a job interview at Ezra
✨Know Your Stuff
Before the interview, dive deep into EZRA's mission and values. Understand how coaching impacts productivity and inclusivity in the workplace. This will help you connect your experience with their goals and show that you're genuinely interested in what they do.
✨Tailor Your Approach
Since the role involves building strategic relationships, think about how you can craft personalised messaging for potential clients. Prepare examples of how you've successfully engaged with clients in the past, focusing on your ability to understand their needs and deliver tailored solutions.
✨Showcase Your Sales Savvy
Be ready to discuss your track record in exceeding sales targets. Bring specific numbers and examples to the table. Highlight your experience with CRM tools like Salesforce, as this will demonstrate your tech-savviness and ability to manage a global portfolio effectively.
✨Engage and Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, client engagement strategies, and how success is measured at EZRA. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
