At a Glance
- Tasks: Build strategic relationships with clients and drive revenue growth for EZRA.
- Company: Join a dynamic team at EZRA, a leader in coaching solutions.
- Benefits: Enjoy a world-class coach, charity days, learning budget, and wellbeing hour.
- Other info: Inclusive culture that values diversity and personal growth.
- Why this job: Make a real impact by helping clients scale coaching across their organisations.
- Qualifications: 2+ years in enterprise sales or customer success with strong networking skills.
The predicted salary is between 45000 - 55000 £ per year.
Location: London (Hybrid - 3 days in Office)
The Role
We’re looking for a strategic and driven Mid-Market Account Manager to join our team. In this role, you’ll build strong, strategic relationships with customers to unlock value and drive incremental revenue for EZRA. Reporting to the Team Lead, Mid-Market EMEA, you’ll play a key role in helping clients scale coaching across their organizations and maximize the impact of our products. You’ll collaborate closely with colleagues across EZRA to deliver exceptional experiences and outcomes for our clients.
What You’ll Do:
- Manage a global portfolio of mid-market accounts, leading all sales efforts from initial qualification through to contracting.
- Identify key personas within target accounts and craft tailored messaging that resonates.
- Connect EZRA’s solutions to client goals, clearly articulating value and differentiating us from competitors.
- Set account strategies, map contacts, and develop a deep understanding of client objectives.
- Achieve and exceed sales OKRs and quotas while driving growth opportunities.
- Oversee renewals and partner on expansion sales by delivering an outstanding customer experience.
- Maintain accurate pipeline management and forecasting in Salesforce.
- Project manage onboarding from contract close to launch, collaborating with internal teams and advising on best practices for adoption.
- Serve as the primary point of contact for client partners, including regular touchpoints and quarterly/annual reviews.
About You
- 2+ years of experience in enterprise sales or customer success, managing complex client relationships.
- Proven track record of exceeding sales targets.
- Skilled in prospecting, responding to inbound requests, and delivering demos.
- Experience in HR consulting, leadership development, or L&D is highly desirable.
- Strong networking and communication skills, with the ability to engage senior stakeholders.
- Creative in identifying target personas and crafting personalized outreach.
- Comfortable being “in the market” with clients and driving engagement.
- Tech-savvy with CRM experience (Salesforce preferred).
Life at EZRA
- Your Own World-class coach to help you grow personally and professionally.
- Coaching for Friends and family because coaching is a gift worth passing on.
- Charity Days to support the causes close to your heart - because doing good feels good.
- Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
- Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
- Regional benefits flex to fit your location and lifestyle.
- A welcoming place to do your best work. Comfortable, collaborative and inclusive.
We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.
Mid-Market Account Manager employer: Ezra
EZRA is an exceptional employer that prioritises personal and professional growth, offering employees access to world-class coaching and a supportive work environment in London. With a strong focus on inclusivity and collaboration, the company provides unique benefits such as charity days, a learning budget, and dedicated wellbeing hours, ensuring that every team member can thrive while making a meaningful impact in their roles. Join us to be part of a diverse team that values your contributions and fosters a culture of continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Mid-Market Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they align with client goals. This will help you articulate how you can add value as a Mid-Market Account Manager and stand out from the crowd.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Tailor your messaging to highlight your skills in managing complex client relationships and exceeding sales targets. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you on board!
We think you need these skills to ace Mid-Market Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Mid-Market Account Manager role. Highlight your experience in enterprise sales and customer success, and show us how you’ve exceeded sales targets in the past.
Showcase Your Skills:We want to see your networking and communication skills shine through. Use specific examples to demonstrate how you've engaged with senior stakeholders and crafted personalised outreach that resonates with clients.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforwardness, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Ezra
✨Know Your Stuff
Before the interview, make sure you thoroughly understand EZRA's products and services. Familiarise yourself with their coaching solutions and how they align with client goals. This will help you articulate value during the interview and show that you're genuinely interested in what they do.
✨Tailor Your Approach
Just like you'll need to craft tailored messaging for clients, do the same for your interview. Research the company culture and values, and think about how your experience aligns with their needs. Prepare specific examples from your past roles that demonstrate your ability to manage complex client relationships and exceed sales targets.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the company. Ask about their approach to client success or how they measure the impact of their coaching solutions. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Showcase Your Tech Savvy
Since the role involves using Salesforce for pipeline management, be ready to discuss your experience with CRM systems. Highlight any specific achievements where your tech skills helped drive sales or improve client relationships. This will reassure them that you can hit the ground running in a tech-driven environment.
