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- Tasks: Coordinate product operations, manage timelines, and improve processes for a smooth workflow.
- Company: EZRA, a coaching company dedicated to personal and professional growth.
- Benefits: World-class coaching, charity days, learning budget, and a dog-friendly workplace.
- Why this job: Kickstart your career in Product Operations while making a real impact on team success.
- Qualifications: Strong organisational skills, clear communication, and a proactive attitude.
- Other info: Join a diverse, inclusive team that values your unique contributions.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Product Operations Coordinator role at EZRA.
Who we are:
We believe everyone can be better with a coach, and we won’t stop until we get there. Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do.
The Role:
We’re looking for an organised, detail-loving Product Operations Coordinator to help keep EZRA’s Product team running smoothly. You’ll be the go-to person who helps connect Product, Studio, Tech, Labs, and Delivery teams, making sure information is clear, deadlines are understood, and everyone has what they need to do their best work. Your role will span building an internal knowledge base, supporting release notes, coordinating localization needs, improving our feature request process, and strengthening Product Operations so the team can work more effectively. This is a great role for someone early in their career who loves structure, communication, and problem-solving — and wants to grow in Product Operations or Product Management.
What You’ll Do:
- Help build and maintain EZRA’s new internal knowledgebase, keeping product information organised and easy to find.
- Support our release notes process, helping teams understand what’s shipped and what’s changing.
- Help improve and manage our product request process, making sure ideas are captured, tracked, and reviewed properly.
- Track project timelines and deliverables, and share updates with Product, Studio, Tech, Labs, and Delivery teams.
- Keep documentation up to date so everyone has the right information at the right time.
- Spot potential bottlenecks early and flag them to the right people.
- Help coordinate new product content so it flows smoothly from idea to delivery.
- Support general Product Ops tasks such as organising files, maintaining intranet sites, collecting feedback, and improving team workflows.
- Coordinate localization needs with external partners, track progress, and ensure content is prepared and shared correctly.
- Look for simple ways to make our processes clearer, faster, and easier for everyone.
About You:
- Strong attention to detail and great organisational skills.
- Clear, friendly communicator who likes helping teams stay aligned.
- Comfortable handling multiple tasks and shifting priorities.
- Proactive and reliable: you don’t wait for problems; you help prevent them.
- Curious about how digital products are built and keen to learn more.
- Enjoy creating order and improving messy or unclear processes.
Nice to Have:
- Experience with localization or coordinating content.
- Some familiarity with product development, digital tools, or workflow management.
- Previous coordination, admin, or project support experience in any team environment.
Life at EZRA:
- Your Own World-class coach to help you grow personally and professionally.
- Coaching for Friends and family because coaching is a gift worth passing on.
- Charity Days to support the causes close to your heart - because doing good feels good.
- Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
- Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
- Regional benefits flex to fit your location and lifestyle.
- A welcoming place to do your best work. Comfortable, collaborative and inclusive... and dog-friendly too!
We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.
In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable law.
Seniority level: Entry level
Employment type: Full-time
Job function: Product Management, Project Management, and Information Technology
Industries: Professional Training and Coaching and Human Resources Services
Product Operations Coordinator in London employer: Ezra
Contact Detail:
Ezra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Operations Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at EZRA on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding EZRA's mission and values. Show us how your passion for coaching and product operations aligns with what we do. We love seeing candidates who genuinely care about our goals!
✨Tip Number 3
Practice your communication skills! As a Product Operations Coordinator, you'll need to connect various teams. Role-play common scenarios with a friend to get comfortable explaining processes clearly and concisely.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining the EZRA team!
We think you need these skills to ace Product Operations Coordinator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Operations Coordinator role. Highlight your organisational skills and any relevant experience that shows you can keep things running smoothly.
Show Your Communication Skills: Since this role involves connecting various teams, it’s crucial to demonstrate your clear and friendly communication style. Use examples in your application that showcase how you've helped teams stay aligned in the past.
Be Proactive: We love candidates who take initiative! Mention any experiences where you spotted potential issues before they became problems. This will show us that you’re reliable and ready to tackle challenges head-on.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Ezra
✨Know the Company Inside Out
Before your interview, take some time to research EZRA and its mission. Understand their coaching philosophy and how they aim to improve productivity and inclusivity. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Organisational Skills
As a Product Operations Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. Highlight your attention to detail and how it contributed to team success.
✨Communicate Clearly and Confidently
Since the role involves connecting various teams, practice clear and friendly communication. During the interview, be concise in your responses and ensure you articulate your thoughts well. This will demonstrate your ability to keep teams aligned and informed.
✨Be Proactive in Problem-Solving
Prepare to discuss situations where you identified potential issues before they became problems. Share your thought process on how you approached these challenges and what solutions you implemented. This will showcase your proactive nature and reliability.
