At a Glance
- Tasks: Coordinate product operations, manage timelines, and support team communication.
- Company: EZRA, a coaching company dedicated to personal and professional growth.
- Benefits: World-class coaching, charity days, learning budget, and a dog-friendly workplace.
- Other info: Join a diverse, inclusive team that values your unique contributions.
- Why this job: Kickstart your career in Product Operations while making a real impact.
- Qualifications: Strong organisational skills and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Join to apply for the Product Operations Coordinator role at EZRA.
Who we are:
We believe everyone can be better with a coach… and we won’t stop until we get there. Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do.
The Role:
We’re looking for an organised, detail-loving Product Operations Coordinator to help keep EZRA’s Product team running smoothly. You’ll be the go-to person who helps connect Product, Studio, Tech, Labs, and Delivery teams, making sure information is clear, deadlines are understood, and everyone has what they need to do their best work. Your role will span building an internal knowledge base, supporting release notes, coordinating localization needs, improving our feature request process, and strengthening Product Operations so the team can work more effectively. This is a great role for someone early in their career who loves structure, communication, and problem-solving — and wants to grow in Product Operations or Product Management.
What You’ll Do:
- Help build and maintain EZRA’s new internal knowledgebase, keeping product information organised and easy to find.
- Support our release notes process, helping teams understand what’s shipped and what’s changing.
- Help improve and manage our product request process, making sure ideas are captured, tracked, and reviewed properly.
- Track project timelines and deliverables, and share updates with Product, Studio, Tech, Labs, and Delivery teams.
- Keep documentation up to date so everyone has the right information at the right time.
- Spot potential bottlenecks early and flag them to the right people.
- Help coordinate new product content so it flows smoothly from idea to delivery.
- Support general Product Ops tasks such as organising files, maintaining intranet sites, collecting feedback, and improving team workflows.
- Coordinate localization needs with external partners, track progress, and ensure content is prepared and shared correctly.
- Look for simple ways to make our processes clearer, faster, and easier for everyone.
About You:
- Strong attention to detail and great organisational skills.
- Clear, friendly communicator who likes helping teams stay aligned.
- Comfortable handling multiple tasks and shifting priorities.
- Proactive and reliable: you don’t wait for problems; you help prevent them.
- Curious about how digital products are built and keen to learn more.
- Enjoy creating order and improving messy or unclear processes.
Nice to Have:
- Experience with localization or coordinating content.
- Some familiarity with product development, digital tools, or workflow management.
- Previous coordination, admin, or project support experience in any team environment.
Life at EZRA:
- Your Own World-class coach to help you grow personally and professionally.
- Coaching for Friends and family because coaching is a gift worth passing on.
- Charity Days to support the causes close to your heart - because doing good feels good.
- Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
- Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
- Regional benefits flex to fit your location and lifestyle.
- A welcoming place to do your best work. Comfortable, collaborative and inclusive… and dog-friendly too!
We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.
In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable law.
Seniority level: Entry level
Employment type: Full-time
Job function: Product Management, Project Management, and Information Technology
Industries: Professional Training and Coaching and Human Resources Services
Product Operations Coordinator in Cardiff employer: Ezra
Ezra is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong emphasis on employee growth, you will benefit from personal coaching, charity days, and a dedicated learning budget, ensuring you thrive both professionally and personally while making a meaningful impact through AI-driven operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Product Operations Coordinator in Cardiff
✨Get Involved in Product Management Communities
Join online communities like Product School or LinkedIn groups focusing on product management; they’re great for networking and learning from others in the field. Participate in discussions and share your insights – it’ll help you make connections and show off your passion for product management!
✨Attend Product Management Meetups and Workshops
Look out for local meetups, workshops, and product management events in your area or online. These are perfect for meeting industry professionals, gaining insights, and potentially landing that entry-level gig at a company like Ezra. Make sure to take notes and follow up with anyone you meet!
✨Showcase Your Projects
Start a blog or a portfolio website where you can showcase projects or ideas you've worked on. It doesn't have to be big; even small projects can demonstrate your understanding of product management principles. Share this with recruiters when applying to role like Product Operations Coordinator at Ezra!
✨Apply Directly and Be Persistent
When you see a listing for an entry-level product management role at a company like Ezra, apply directly through their website. Don't be afraid to send a follow-up email if you don’t hear back – it shows your enthusiasm and persistence!
We think you need these skills to ace Product Operations Coordinator in Cardiff
Some tips for your application 🫡
Show Off Your Passion for Product Management:Let’s be real, we want to see your enthusiasm for product management! In your cover letter, share what drives you about this role, any projects you’ve worked on (even if they’re uni assignments or side projects), and how they relate to the goals of Ezra. This is your chance to connect your academic background or personal interests to the role we’ve got on offer!
Tailor Your CV with Relevant Skills:When crafting your CV, make sure to highlight skills that are super relevant to product management. Think problem-solving, data analysis, and communication. If you’ve used any project management tools (like Trello or JIRA) or any data analysis software, mention it! It’s vital to show us you’ve got the chops for this entry-level gig.
Include Any Relevant Experience:Even if you don’t have formal work experience, include any internships or projects where you worked in a team. We’re interested in how you’ve collaborated and contributed to the product development process. Be detailed about what you did, the tools you used, and any outcomes – that’ll definitely catch our eye!
Keep It Simple and Clear:As an entry-level applicant, we appreciate clarity. Make your CV and cover letter easy to read and free of jargon. This isn’t about making it fancy – it’s about clearly communicating your experiences and skills. Remember, we’re looking for potential and motivation just as much as previous experience!
How to prepare for a job interview at Ezra
✨Show Off Your Understanding of the Product Lifecycle
Dive into the specifics of the product lifecycle and how it applies to the role at Ezra. Be prepared to discuss your understanding of ideation, development, and launch phases, and why each matters. This shows that you’re not just about the theory; you see how it connects to real-world products.
✨Brush Up on Agile Methodologies
As an entry-level product manager, familiarity with Agile and Scrum processes will set you apart. Be ready to chat about how you’ve seen these approaches work in practice, even if it’s from coursework or projects. Employers at Ezra are likely looking for candidates who can seamlessly slide into their current processes.
✨Case Studies Are Your Best Friend
Expect to face some case study questions where you might need to walk through a problem a product could face. Prepare by thinking through examples from products you love or even projects you've worked on, and be ready to showcase how you'd approach potential solutions. It’s a great way to highlight your problem-solving skills and creativity.
✨Get Ready to Discuss Your Passion for Products
Since this is an entry-level role, showing your passion is crucial. Talk about your favourite products and what you think makes them successful. Bring your perspective on how user feedback drives development—this shows you’re eager to learn and adapt, traits that are vital for a role at Ezra.
