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For Companies At a Glance
- Tasks: Generate leads, support sales, manage CRM, and ensure customer satisfaction.
- Company: EZOO is a fast-growing electric car provider focused on innovation and customer experience.
- Benefits: Gain valuable skills, flexible working hours, and potential for career advancement.
- Other info: Weekly training sessions at CWCT in Coventry; flexible hours including some Saturdays.
- Why this job: Join a dynamic team making electric cars accessible while developing your professional skills.
- Qualifications: No specific experience required; enthusiasm and willingness to learn are key.
Overview
EZOO West Midlands, England, United Kingdom. EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience: choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we\’re embracing in the next stage of our journey. And that\’s where you come in.
Potential for career advancement within the company as you gain experience and develop your skills.
Responsibilities
- Generating outbound leads utilising such tools as Growth X, LinkedIn and other online channels
- Responding to all initial inbound queries
- Supporting the sales team with the process flow for customers
- Work with your Line Manager as well as the wider team including Account Managers to deliver efficient driver onboarding, order processing and foster a continuous improvement in our service and adaptability to a business ever-changing needs
- You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards
- Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports
- Work with wider teams to ensure a smooth user experience
- Customer retention and growth
Training To Be Provided
- Business Administrator Level 3 Apprenticeship Standard
- Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friday 9:30am – 4:30pm)
To accommodate our customer base, this role will require flexible working hours, typical office/working hours will be 8.15am – 5.15pm, with the flexibility of working some Saturdays with time off in lieu.
Seniority level
- Internship
Employment type
- Full-time
Job function
- Administrative
Industries
- Administrative and Support Services
Referrals increase your chances of interviewing at EZOO by 2x
West Midlands, England, United Kingdom
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Administration and Sales Apprentice employer: EZOO
Contact Detail:
EZOO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration and Sales Apprentice
✨Tip Number 1
Familiarise yourself with the electric vehicle market and EZOO's offerings. Understanding the products and services we provide will help you engage more effectively during interviews and demonstrate your genuine interest in our mission.
✨Tip Number 2
Leverage LinkedIn to connect with current employees at EZOO. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Practice your sales outreach techniques. Since the role involves generating leads, being able to articulate your approach to sales and customer engagement will set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed tasks or projects in the past. This will highlight your ability to handle the administrative aspects of the role effectively.
We think you need these skills to ace Administration and Sales Apprentice
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Administration and Sales Apprentice position at EZOO. Understand the key responsibilities and skills required, such as lead generation and CRM management, so you can tailor your application accordingly.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise any previous sales or administrative roles, and include specific examples of how you've generated leads or supported a team in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the electric car industry and EZOO's mission. Mention why you want to work for them specifically and how you can contribute to their growth and customer satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at EZOO
✨Research the Company
Before your interview, take some time to learn about EZOO and its mission. Understand their services, especially around electric cars and Salary Sacrifice schemes. This will show your genuine interest in the company and help you answer questions more effectively.
✨Prepare for Role-Specific Questions
Since this role involves sales outreach and administrative support, be ready to discuss your experience with lead generation tools like LinkedIn or CRM systems. Think of examples from your past that demonstrate your skills in these areas.
✨Show Your Adaptability
EZOO is looking for someone who can adapt to changing business needs. Be prepared to share instances where you've successfully adapted to new challenges or changes in your work environment. This will highlight your flexibility and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, growth opportunities within the company, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.