Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead service delivery for multiple clients and enhance performance through data analysis.
- Company: A top tech integration firm with a focus on innovation and client success.
- Benefits: Competitive pay, hybrid work model, and exciting career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the financial services sector.
- Qualifications: Strong ITIL knowledge, service delivery experience, and excellent communication skills.
- Other info: Work with cutting-edge tools like ServiceNow and MS Power BI.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology integration firm is seeking a Service Delivery Manager to support multiple clients in London. This hybrid role requires strong ITIL knowledge and service delivery experience in financial services.
Responsibilities include:
- Service performance analysis
- Process improvement
- Relationship management with clients
Candidates must have excellent communication skills and be data-driven, with experience using tools like ServiceNow and MS Power BI. A competitive compensation package and exciting opportunities await the right candidate.
Hybrid London Service Delivery Leader - Multi-Client MSP employer: Eze Castle Integration, Inc.
Contact Detail:
Eze Castle Integration, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid London Service Delivery Leader - Multi-Client MSP
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL knowledge and service delivery experience. Be ready to discuss how you've improved processes in past roles and how you can bring that expertise to the table.
✨Tip Number 3
Show off your data-driven mindset! Familiarise yourself with tools like ServiceNow and MS Power BI, and be prepared to share examples of how you've used data to drive service performance improvements.
✨Tip Number 4
Don't forget to apply through our website! We’ve got some exciting opportunities waiting for you, and applying directly can give you an edge over other candidates. Let's get you that dream job!
We think you need these skills to ace Hybrid London Service Delivery Leader - Multi-Client MSP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ITIL knowledge and service delivery experience, especially in financial services. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Manager role. Mention your experience with tools like ServiceNow and MS Power BI, and how they’ve helped you drive service performance.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Eze Castle Integration, Inc.
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in previous roles, especially in service delivery within financial services. This will show that you understand the framework and can leverage it effectively.
✨Showcase Your Data Skills
Since the role requires a data-driven approach, be prepared to talk about your experience with tools like ServiceNow and MS Power BI. Bring examples of how you've used these tools to analyse service performance or drive process improvements. This will demonstrate your technical proficiency and analytical mindset.
✨Communicate Clearly and Confidently
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video recordings to refine your delivery. Remember, it's not just what you say, but how you say it!
✨Build Rapport with Clients
Relationship management is key in this role. Think of examples where you've successfully built relationships with clients or stakeholders. Be ready to discuss your approach to managing client expectations and resolving conflicts, as this will highlight your interpersonal skills and customer-centric mindset.
