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For Companies At a Glance
- Tasks: Lead service delivery for multiple clients and enhance performance through data analysis.
- Company: A top tech integration firm with a focus on innovation and client satisfaction.
- Benefits: Competitive pay, hybrid work model, and exciting career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the financial services sector.
- Qualifications: Strong ITIL knowledge, service delivery experience, and excellent communication skills.
- Other info: Work in a collaborative environment with access to cutting-edge tools like ServiceNow and MS Power BI.
The predicted salary is between 43200 - 72000 £ per year.
A leading technology integration firm is seeking a Service Delivery Manager to support multiple clients in London. This hybrid role requires strong ITIL knowledge and service delivery experience in financial services.
Responsibilities include:
- Service performance analysis
- Process improvement
- Relationship management with clients
Candidates must have excellent communication skills and be data-driven, with experience using tools like ServiceNow and MS Power BI. A competitive compensation package and exciting opportunities await the right candidate.
Hybrid London Service Delivery Leader - Multi-Client MSP employer: Eze Castle Integration, Inc.
Contact Detail:
Eze Castle Integration, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid London Service Delivery Leader - Multi-Client MSP
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Service Delivery Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL knowledge and service delivery experience. Be ready to discuss how you've improved processes in past roles and how you can bring that expertise to the table for multiple clients.
✨Tip Number 3
Show off your data-driven mindset! Familiarise yourself with tools like ServiceNow and MS Power BI, and be prepared to share examples of how you've used data to drive service performance analysis in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can give you a better chance of standing out in the crowd. Let’s get you that dream job!
We think you need these skills to ace Hybrid London Service Delivery Leader - Multi-Client MSP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ITIL knowledge and service delivery experience, especially in financial services. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this hybrid role. Mention your experience with tools like ServiceNow and MS Power BI, and how they’ve helped you drive service performance.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Eze Castle Integration, Inc.
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in your previous roles, especially in service delivery within financial services. This will show that you understand the framework and can leverage it effectively.
✨Showcase Your Data Skills
Since the role requires a data-driven approach, be prepared to talk about your experience with tools like ServiceNow and MS Power BI. Bring examples of how you've used these tools to analyse service performance or drive process improvements. This will demonstrate your technical proficiency and analytical mindset.
✨Build Rapport with Clients
Relationship management is key in this role, so think of examples where you've successfully built and maintained client relationships. Highlight your communication skills and how you've navigated challenges with clients in the past. This will illustrate your ability to connect and collaborate effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in service delivery. Think through potential challenges you might face in this hybrid role and how you would address them. Practising these scenarios will help you articulate your thought process clearly during the interview.
