At a Glance
- Tasks: Manage customer relationships and ensure high satisfaction for global financial services clients.
- Company: Join ECI, a leader in service delivery with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be the key player in enhancing client experiences and driving service excellence.
- Qualifications: Experience in ITIL service delivery and strong communication skills.
The predicted salary is between 63000 - 77000 £ per year.
ECI is seeking an experienced Service Delivery Manager to join our London team in a hybrid capacity.
You will own the customer relationship, manage incidents, changes, and escalations, and drive high levels of satisfaction across global financial services clients.
This role requires a strong background in ITIL service delivery, end user support, and service reporting, with a focus on expanding revenue opportunities and renewal strategies.
#J-18808-Ljbffr
Client-Facing Service Delivery Manager – Hybrid London employer: Eze Castle Integration, Inc.
ECI is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the UK financial services sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and a supportive environment that encourages professional development while engaging with C-suite executives and leading high-impact sales initiatives.
Contact Details:
Eze Castle Integration, Inc. Recruitment Team
