At a Glance
- Tasks: Support the Branch Manager and oversee daily operations in a busy electrical wholesale branch.
- Company: Join Eyre & Elliston, a leading name in electrical wholesale with a vibrant team culture.
- Benefits: Enjoy a competitive salary, bonuses, and company events with a Monday to Friday work schedule.
- Other info: Opportunity for growth in a supportive and inclusive workplace.
- Why this job: Make a real impact by developing customer relationships and driving sales in a dynamic environment.
- Qualifications: Experience in electrical wholesale or trade supply, with strong customer service skills.
The predicted salary is between 30000 - 34000 £ per year.
Eyre & Elliston is looking to recruit a Branch Supervisor for our Ashford branch. This is an excellent opportunity for a commercially focused and customer-driven individual to take on a key role within a busy electrical wholesale branch. The successful candidate will support the Branch Manager with the day-to-day running of the branch, including customer account management, sales, stock control, supplier communication and general branch administration. The role would suit someone with experience in electrical wholesale, trade counter sales, branch operations or a similar trade supply environment, who is confident working with customers and supporting a team in a fast-paced setting.
Key Responsibilities
- Support the Branch Manager in the effective day-to-day running of the branch
- Oversee branch operations in the Branch Manager’s absence
- Process quotations, sales orders and customer enquiries accurately and efficiently
- Work closely with new and existing customers to develop strong working relationships
- Help grow branch sales and profitability through account development and proactive sales activity
- Contact regular spending accounts, follow up dormant accounts and identify new business opportunities
- Assist customers on the trade counter and over the telephone
- Support the branch in achieving sales targets and service standards
- Help manage stock levels, stock ordering and general stock control
- Liaise with suppliers where required to support customer requirements
- Assist with general branch administration and daily operational tasks
Experience and Skills
- Experience within electrical wholesale, trade supply, merchanting or a similar branch-based sales environment
- Good commercial awareness and a proactive approach to sales
- Strong customer service and communication skills
- Confident telephone manner
- Good attention to detail when processing orders, quotations and stock information
- Ability to work well as part of a team
- Organised, reliable and able to work effectively in a busy branch environment
- Product knowledge within the electrical wholesale industry would be advantageous
Package
- Quarterly and annual bonus scheme
- Company events
- Monday to Friday working pattern, with no regular weekend hours required
How to Apply
To apply, please send your CV and details of your relevant experience to: South East – Ashford – Branch Supervisor
Equal Opportunities Statement
Eyre & Elliston is an equal opportunities employer. We welcome applications from all suitably qualified candidates and are committed to providing a fair and inclusive recruitment process.
Right to Work
Applicants must have the right to work in the UK. Right-to-work checks will be carried out before employment begins in line with UK Government requirements.
Reasonable Adjustments
If you require any reasonable adjustments during the recruitment process, please let us know when applying.
Branch Supervisor Ashford employer: Eyre & Elliston Ltd
Eyre & Elliston is an exceptional employer, offering a dynamic work environment in Ashford where employees can thrive in their careers. With a strong focus on customer service and team collaboration, the company provides ample opportunities for professional growth, alongside attractive benefits such as a quarterly and annual bonus scheme and a Monday to Friday working pattern that promotes work-life balance. Join us to be part of a supportive culture that values your contributions and encourages you to develop your skills in the electrical wholesale industry.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor Ashford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
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✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Eyre & Elliston Ltd!
We think you need these skills to ace Branch Supervisor Ashford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Eyre & Elliston Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Eyre & Elliston Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Eyre & Elliston Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Eyre & Elliston Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
