At a Glance
- Tasks: Engage with customers to resolve overdue payments and manage debt effectively.
- Company: Join a dynamic team focused on financial solutions and customer relationships.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Other info: Fast-paced environment with potential for growth in the finance sector.
- Why this job: Make a real difference by helping customers while developing your financial skills.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 30000 - 40000 Β£ per year.
KEY RESPONSIBILITIES:
- Identify risk in relation to non-payment and proactively engage with the customers to resolve overdue payments, building rapport wherever possible.
- Carry out early intervention support in relation to risk around non-payment.
- Play a major part in keeping Debtor Days within agreed target.
- Chase overdue debt by phone, following up by email and, where necessary, escalate to external collection agencies.
Credit & Collections Specialist in Hampshire employer: Eye4 Recruitment
As a Credit & Collections Specialist, you will thrive in a dynamic work environment that prioritises employee growth and development. Our company fosters a collaborative culture where your contributions are valued, and we offer competitive benefits alongside opportunities for professional advancement. Located in a vibrant area, we provide a supportive atmosphere that encourages innovation and teamwork, making us an excellent employer for those seeking meaningful and rewarding careers.
We think you need these skills to ace Credit & Collections Specialist in Hampshire
Risk Assessment
Customer Engagement
Communication Skills
Debt Collection
Negotiation Skills
Problem-Solving Skills
Time Management