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For Companies At a Glance
- Tasks: Support customers and sales teams while building strong relationships.
- Company: Join a dynamic sales team at a leading company in Basingstoke.
- Benefits: Enjoy competitive salary, 24 days leave, hybrid working, and bonuses.
- Why this job: Be part of a customer-focused role that drives sales growth and innovation.
- Qualifications: Customer service experience and proficiency in Microsoft Outlook and Excel.
- Other info: Opportunity for career development in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
I am looking for a Sales Customer Support Executive to join my client’s dynamic Sales team at their Basingstoke headquarters. This is a customer-facing, commercially focused role, supporting both UK and international accounts while working closely with their field sales teams.
Key Responsibilities
- Support UK and Export customers as part of the Internal Sales team
- Build, maintain, and grow strong relationships with new and existing customers
- Work closely with the external field sales team to support sales activity
- Proactively engage customers via phone and email
- Identify new product opportunities and manage sales proposals
- Process and track customer orders accurately and efficiently
- Complete new customer account setup and onboarding
- Maintain accurate customer data within CRM systems (VECTA)
- Use product literature, videos, promotions, and marketing materials to drive sales
About You
You’ll be customer-focused, confident, and commercially minded, with a genuine enthusiasm for building relationships and supporting sales growth.
Experience & Skills:
- Previous customer service or telephone sales experience (preferred)
- Proficient in Microsoft Outlook and Excel (essential)
- Experience using CRM systems is advantageous (e.g. Opera, VECTA)
- Additional language skills are an advantage (French or German preferred but not essential)
- Cultural awareness of European markets is beneficial
What’s on Offer
- Competitive salary
- 24 days annual leave plus bank holidays
- Company pension scheme
- Life insurance
- Hybrid working (up to 2 days per week from home)
- Eligibility for company bonus scheme after 3 months
Locations
Sales Support Administrator in Basingstoke, Hampshire employer: Eye4 Recruitment
Contact Detail:
Eye4 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Basingstoke, Hampshire
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills and experience align with the role. Focus on your customer service experience and how you can support sales growth – this is key for a Sales Support Administrator.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support Administrator in Basingstoke, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Sales Support Administrator. Highlight any customer service or sales experience you have, and don’t forget to mention your skills with Microsoft Outlook and Excel!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for building relationships and supporting sales growth. Mention how you can contribute to the team and why you’re excited about this opportunity.
Show Off Your CRM Skills: If you’ve got experience with CRM systems like VECTA, make sure to highlight that in your application. It’s a big plus for us, and we want to see how you can use those skills to support our sales team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Eye4 Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've successfully handled customer queries or complaints in the past. This role is all about building relationships, so showing that you can connect with customers is key!
✨Familiarise Yourself with CRM Systems
Since experience with CRM systems like VECTA is advantageous, take some time to understand how these systems work. If you have prior experience, be prepared to discuss specific instances where you used a CRM to improve customer interactions or sales processes.
✨Show Off Your Sales Support Skills
Think about how you can support both UK and international accounts. Prepare to discuss how you would engage customers proactively via phone and email. Highlight any previous experience you have in supporting sales teams and how you contributed to their success.
✨Demonstrate Cultural Awareness
If you have language skills or cultural knowledge of European markets, make sure to mention them! This could set you apart from other candidates. Share any experiences you've had working with diverse teams or customers, as this shows you're adaptable and aware of different market needs.
