Senior Peer Support Worker in Stoke-on-Trent

Employer North Staffordshire Combined Healthcare NHS Trust Employer type NHS Site Harplands Hospital Town Stoke on Trent Salary £32,073 - £39,043 per annum Salary period Yearly Closing 17/11/2026 23:59

NHS AfC: Band 5

Job overview

An exciting opportunity has arisen for a Band 5 Senior Peer Support Worker Supervisor to join North Staffordshire Combined Healthcare NHS Trust’s Inpatient, Acute and Urgent Care Directorate.

This role is for someone with personal lived experience of mental health challenges and recovery, alongside experience of using that experience positively and professionally as a Peer Support Worker.

Working with the Recovery and Experience Lead, you will support the development and sustainability of peer support across inpatient services, promoting hope, recovery-focused and trauma-informed care.

You will supervise and develop Peer Support Workers, helping them build confidence, reflect on their practice and use lived experience safely and effectively. You will also champion recovery values, support colleagues and work collaboratively to strengthen peer support across the Trust.

We are seeking a compassionate, reflective and approachable individual who can build positive relationships, remain professional during challenging situations and inspire others through their lived experience.

Main duties of the job

The Senior Peer Support Worker Supervisor will support the delivery, supervision and development of Peer Support Workers across inpatient services, working collaboratively with service users, colleagues and multidisciplinary teams.

Key responsibilities include:

Providing individual and group supervision, coaching, guidance and reflective support to Peer Support Workers.

Supporting newly appointed colleagues to establish their roles and develop confidence, skills and professional boundaries.

Promoting the safe and effective use of lived experience to inspire hope, encourage self-management and support personal recovery goals.

Championing recovery-focused, trauma-informed and person-centred practice.

Supporting choice, empowerment and co-production in recovery and care planning.

Contributing to training, group facilitation and the development and sustainability of peer support roles.

Building effective relationships with recovery champions, community organisations and partner agencies.

Promoting inclusion, challenging stigma and discrimination, and demonstrating the Trust’s Proud to CARE values.

Working for our organisation

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world’s first ‘carbon net zero’ national health system by 2045 ( Greener NHS (england.nhs.uk) . As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply.

Detailed job description and main responsibilities

The post holder will work alongside Peer Support Workers, service users and multidisciplinary teams to deliver recovery-focused interventions and promote positive outcomes for people accessing Trust services.

They will provide individual and group supervision, coaching and reflective support, helping colleagues develop their skills, confidence and professional practice. This includes supporting appropriate use of lived experience, maintaining boundaries, practising self-reflection and recognising when additional guidance is needed.

The post holder will model hope, recovery and self-management, supporting people to identify their strengths, interests and personal goals. They will encourage independence, daily living skills, physical and mental wellbeing, meaningful activity, supportive relationships and community participation.

They will promote choice, empowerment and co-production within care, recovery and appropriate risk or safety planning, helping people access community resources and opportunities of their choice.

Working with the Recovery and Experience Lead, recovery champions and partner organisations, they will contribute to role development, induction, learning and development, workshops, groups, presentations and service improvement. They will strengthen community partnerships and support transitions from inpatient services into the community.

The post holder will attend relevant meetings, maintain appropriate records, communicate effectively, manage workload flexibly and act as an ambassador for recovery and peer support. They will promote trauma-informed, respectful and inclusive practice, challenge stigma and discrimination, and uphold the Trust’s Proud to CARE values, recognising the importance of lived experience, dignity, recovery, choice and empowerment.

Please refer to the attached job description for further details.

Person specification

Qualifications

• Essential criteria 1. Degree-level qualification in a relevant field. 2. Completion of a Level 2 accredited Peer Mentor training programme. 3. Evidence of knowledge of mental health recovery principles and completion of own Wellness Recovery Action Plan (WRAP) and/or advance statement, in line with the job description.
• Desirable criteria 1. Qualification in health and social care. 2. Coaching skills training or an accredited coaching qualification. 3. Level 3 Peer Support Worker training or qualification.

Experience

• Essential criteria 1. Personal lived experience of mental health difficulties and recovery, including developing and sustaining a meaningful life. 2. Experience of working with individuals with multiple and complex needs in a Peer Support Worker role. 3. Experience of supervising or supporting others, working as part of a team, and delivering or facilitating training, presentations and group activities.
• 1. Experience of project development. 2. Experience of working in a clinical setting. 3. Experience of audit, evaluation or research.

Knowledge

• Excellent communication and interpersonal skills, with the ability to engage service users, colleagues and a wide range of stakeholders. Ability to use lived experience appropriately to promote recovery, demonstrate self-awareness, reflect on practice and challenge stigma and discrimination. Ability to manage conflict, remain calm in challenging situations, recognise risks, maintain professional boundaries and seek supervision or guidance when needed.
• Ability to problem-solve, innovate and empower other Peer Support Workers. Strong planning, organisational and IT skills, including Microsoft Word, Outlook and PowerPoint. Ability to communicate and influence stakeholders to support service development and change.

North Staffordshire Combined Healthcare NHS Trust is an equal opportunities employer and values diversity. We offer a variety of flexible working opportunities for both full and part time staff. Job Share applicants will be fully considered and applications are particularly welcomed from current and previous service users

All correspondence at each stage of the process (including any offer packs) will be sent to you via the email address you applied from, please ensure you check your emails regularly.

ALL POSTS INVOLVING ACCESS TO PERSONS IN RECEIPT OF HEALTH SERVICES WILL BE SUBJECT TO A DISCLOSURE & BARRING SERVICE DISCLOSURE.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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