At a Glance
- Tasks: Drive referrals and build relationships with healthcare providers to enhance eye care services.
- Company: Join EyeCare Partners, the leading provider of integrated eye care in the US.
- Benefits: Starting salary of $65,000+, comprehensive benefits, and opportunities for growth.
- Other info: Dynamic role with travel and excellent career advancement opportunities.
- Why this job: Make a real impact in eye care while developing your professional skills.
- Qualifications: Experience in healthcare relations, sales, and marketing; strong communication skills required.
The predicted salary is between 52000 - 78000 £ per year.
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.
Location: This will be based in Swansea, IL with travel required in surrounding areas.
Compensation: starting at $65,000 can go higher DOE with a comprehensive benefits package.
SUMMARYResponsible for implementing a coordinated referral partner marketing plan designed to originate, drive, and grow referrals to EyeCare Partners (ECP) and its array of eye care services. The Practice Liaison will execute initiatives focused on increasing loyalty and preference to EyeCare Partners' Doctors among internal and external provider referral sources, accelerating new EyeCare Partners Doctor practice growth, and maximizing multidisciplinary operational efficiencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Develop, facilitate and execute a regular cadence of visits and meetings with current and potential Physician referral sources (80-90% of time in field).
- Utilize a Customer Relationship Management (CRM) system to build, develop and maintain current and potential referral sources within the company’s current and future markets.
- Be the initial point of contact for all current and potential referral sources if concerns arise with referred patients.
- Investigate issues and collaborate with others to reach a satisfactory resolution and drive related operational process improvements.
- Gather and interpret the data and reports necessary to determine priority areas for growing referrals to ECP providers.
- Develop, plan and execute a regular cadence of educational seminars, grand rounds, dinners and meet and greets between current and potential referral sources for our Physicians and team.
- Work with practice leaders, key Physicians and teams to develop, implement and expand satellite locations.
- Work with practice leaders, Doctors, practice teams and referral partners to educate and drive special initiatives (advanced technology implant [ATIOL] conversions, surgical co-management, online referral portal adoption).
- Actively partner with Business Development Director, Liaison Program Manager, Marketing, Division VP and growth team, along with other corporate resources, to co-develop overall organic growth strategies, market analysis, and identify/execute on best practices for organic growth.
- Be the point of contact for medical, trade and Physician organizations within the practice’s current and future markets.
- Work with practice leader and Liaison Program Manager to develop and maintain internal and external company liaison-related marketing initiatives.
- Participate in Physician recruitment interviews to communicate the Liaison role in the building of their practice.
- Develop, plan and execute new ECP provider introductions and practice building initiatives.
- Facilitate co-management relationships with practice Doctors, external referral sources and team members.
- Other duties as assigned.
- Prior knowledge of Physician relations experience.
- Excellent time management skills.
- A wide degree of creativity and latitude.
- Excellent written and verbal communication skills.
- Excellent project management skills.
- Excellent conflict resolution skills.
- Minimum Required: Bachelor’s degree or equivalent combination of education and experience.
- Minimum Required: 3-5 years of experience in the healthcare industry and 3-5 years of experience in sales and marketing.
- Minimum Required: None.
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook.
- Strong experience using a Customer Relationship Management system.
Practice Liaison employer: Eye Care Partners Career
EyeCare Partners is an exceptional employer, offering a dynamic work environment in Swansea, IL, where you can make a meaningful impact on patient care. With a commitment to employee growth and a comprehensive benefits package starting at $65,000, we foster a culture of collaboration and innovation, empowering our team members to excel in their roles while contributing to the advancement of eye care across 18 states. Join us to be part of a leading network that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Liaison
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Eye Care Partners Career.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Eye Care Partners Career.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Eye Care Partners Career, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Practice Liaison
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Eye Care Partners Career.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Eye Care Partners Career.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Eye Care Partners Career. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Eye Care Partners Career. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Eye Care Partners Career
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Eye Care Partners Career’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
