At a Glance
- Tasks: Lead AI-driven HR transformations and innovate client service delivery models.
- Company: Join a forward-thinking consultancy shaping the future of HR with AI.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with significant impact on the future of work.
- Why this job: Be at the forefront of AI in HR, making a real difference for clients.
- Qualifications: Proven experience in AI HR strategies and strong leadership skills.
The predicted salary is between 121500 - 148500 £ per year.
You’ll join a growing team of specialists working with clients to:
- Lead development of a new AI.HR Point of View which is relevant, scalable and drives opportunities with our clients.
- Bring leading insights from the external market and thought‑provoking ideas to our clients as the world of work changes.
- Reimagine HR operating and service delivery models, embedding GBS, automation, and AI.
- Shape AI and people technology strategies, simplifying landscapes and enabling human‑centred experiences.
- Drive HR GBS transformation – from strategy and design to implementation – optimising efficiency, scalability, and impact.
- Guide clients to become AI‑ready across data, process, governance, and people skills.
- Build trusted relationships with senior stakeholders, influencing C‑suite agendas.
Key Responsibilities
- Be innovative in AI.HR operating model redesign – bring different and new approaches and ideas.
- Be passionate about using technology to create more human, inclusive experiences.
- Be a people leader, supporting junior team members through client delivery to support their development.
- Be platform‑agnostic but have functional knowledge of leading platforms such as SAP SuccessFactors, Workday, ServiceNow, Moveworks, Eightfold.
- Be a strong communicator with the ability to influence senior stakeholders.
- Be curious, innovative and driven by a desire to help our clients achieve their goals.
- Be professional, quickly establishing personal credibility and demonstrating expertise.
- Be commercially savvy – understanding client buying patterns, preferences and how to shape commercial offerings.
- Take a practical approach to solving issues and gaining client agreement.
- Analyse complex problems and deliver insightful, practical and sustainable solutions.
Qualifications
- Experience in leading and shaping an AI.HR Point of View – articulate trends, forces and resultant strategies for HR functions credibly.
- Ability to bring provocation and thinking on the future role of HR in the AI Workforce – translate this into new HR operating models of the future.
- Business development and sales experience, including meeting/exceeding financial performance targets; proven track record in pursuing and leading delivery of £1m+ HR transformations; build a pipeline of work and hold an active book of business.
- Commercial awareness – knowledge of consulting commercials, sales cycles, key metrics and pricing levers to shape commercially differentiated offerings.
- Proven ability to lead both sales and delivery concurrently across multiple clients/accounts.
- Think broadly across the business – build connections in People, Business and Technology Consulting to identify sales opportunities and bring connected solutions to clients.
- Experience in developing multi‑year / million‑financial business cases and investment roadmaps for new HR capabilities and technology.
- Depth of sector‑relevant experience – knowledge of sector trends and specific challenges for HR strategies within that sector.
- Experience of leading multiple HR Transformation workstreams to support organisations in developing future HR operating models, including embedding AI.
- Depth of experience in 1‑2 specific HR capability areas (e.g. future GBS, future of Partnering) – act as Subject Matter Resource for client conversations.
- Leadership of teams to deliver complex inter‑dependent deliverables – C‑suite level presentations, workshop documentation and facilitation.
- Experience of leading HR and HR Service Delivery Transformation – increase and innovate capabilities of HR and GBS functions.
- GBS experience end‑to‑end – from strategy and design to implementation.
- Articulate the impact of AI on the HR operating model and service delivery; applying structured methodology to assess feasibility, business value and ROI.
- Design and deliver people technology strategies, particularly involving AI and automation – articulate the new HR technology stack needed for the future AI.HR operating model.
- Work with cross‑functional teams (HR, IT, data, legal).
We’re Hiring: Director, AI HR Reimagined employer: EY
EY is an exceptional employer that fosters a collaborative and innovative work culture in Manchester, where you can thrive as an Industry Strategy & Growth Lead. With comprehensive benefits including medical coverage and flexible vacation policies, alongside a strong commitment to professional development, EY empowers its employees to grow and excel in their careers while making a meaningful impact in the consumer and health sectors.
We think you need these skills to ace We’re Hiring: Director, AI HR Reimagined
AI and HR Transformation
Client Relationship Management
Stakeholder Influence
Business Development
Sales Strategy
HR Operating Model Design
Data Analysis