EY is seeking an Associate Director, Technical Customer Success Manager to lead technical health and risk management for strategic accounts in a global, interconnected environment. You will partner with CS, product, and security teams to drive secure adoption, define health metrics, and deliver executive‑level reporting on business impact.
You will guide onboarding, integration, and operational readiness for priority capabilities, removing blockers and delivering measurable value while enabling
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Senior Technical Customer Success Leader employer: EY
EY is an exceptional employer that fosters a collaborative and innovative work culture in Birmingham, providing employees with the opportunity to lead complex tax engagements for prestigious multinational clients. With a strong emphasis on professional development, EY offers extensive training and growth opportunities, ensuring that you can advance your career while making a meaningful impact in the dynamic field of corporate tax.
