EY in London seeks a Customer Contact Experience (CCX) Product Manager to own the end-to-end business and technology success of EY’s global cloud contact center service. You will define the product vision, roadmap and drive delivery with cross-functional partners across engineering, security, privacy and operations.
You will lead requirements, manage the backlog, monitor KPIs and ensure compliant, scalable solutions that deliver value to EY and its customers while supporting strategic technology
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Senior Product Manager, Cloud Contact Center employer: EY
EY is an exceptional employer that fosters a collaborative and innovative work culture in Birmingham, providing employees with the opportunity to lead complex tax engagements for prestigious multinational clients. With a strong emphasis on professional development, EY offers extensive training and growth opportunities, ensuring that you can advance your career while making a meaningful impact in the dynamic field of corporate tax.
