At a Glance
- Tasks: Join a dynamic team managing global compliance and reporting for diverse clients.
- Company: Thriving service management office within a leading global firm.
- Benefits: Continuous learning, flexible work options, and a supportive culture.
- Other info: Opportunities for career growth and leadership development in a diverse team.
- Why this job: Make a real impact while developing your skills in a collaborative environment.
- Qualifications: Strong communication skills, project management experience, and attention to detail.
The predicted salary is between 34650 - 42350 £ per year.
We are looking for an individual to join our busy and thriving service management office team. Our team is a true mixture of individuals from various backgrounds from Finance and Tax to Project Management, all with a common desire to provide excellent client service.
Our Service Management professionals lead multi‑country, multi‑service GCR engagements. They are responsible for managing the contracting and transition processes, supporting the clients finance and tax transformation, leading client relationship management and ensuring exceptional client service throughout the life of our large global contracts. They are also responsible for developing our GCR service offerings, with opportunities to become involved in business strategy. Additionally, they work with colleagues around the world to lead pursuits and market development activity.
Your key responsibilities
- Act as first point of contact for the extended EY teams that will be preparing the deliverables for our mutual client (Tax Returns, Financial Statement etc.)
- Act as first point of escalation for the above teams if they are not receiving information from the client or need support in agreeing out of scope work.
- On a daily basis, you will work closely with your EY colleagues / engagement teams, reporting directly to your Engagement Manager, providing support to your clients and EY colleagues.
- Partaking in regular internal client catch ups, conference calls and Teams meetings.
- Support your wider team (based in the UK and Bangalore) with the day‑to‑day client contact and delivery, for example: reviewing regular Service Management and tracking reports, reaching out to EY local offices to answer ad hoc client questions, resolving client issues which are escalated to you (with the support of your wider teams where required).
Skills and attributes for success
- The capability to continually re‑prioritise tasks
- The ability to resolve issues
- Be deadline driven
- Be able to successfully work with an extended team in multiple jurisdictions
To qualify for the role, you must have
- Excellent MS Excel and MS Word capability
- Project Management experience
- A strong team player and the ability to add value to the current team
- Excellent communication skills – both written and verbally
- High level of attention to detail
- Demonstrated experience of conducting quality reviews
- Proficient multi‑tasker
Ideally, you’ll also have
- Proven work record in a similar environment
- This role does not specifically require tax or accounting qualifications or experience, but previous experience in these areas would be extremely beneficial and local qualifications in these fields would be beneficial.
- This role does not require Project Management qualifications however Prince 2, PMP or equivalent would be advantageous.
What we look for
We’re interested in candidates with the energy and enthusiasm to build strong working relationships with client and EY teams alike. You’ll also need to be able to drive issues through to successful resolution, strengthening the client relationship.
What we offer
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Senior Associate, Global Compliance and Reporting (GCR), Service Management Office, Tax, Belfast employer: EY
EY is an exceptional employer that fosters a collaborative and innovative work culture in Manchester, where you can thrive as an Industry Strategy & Growth Lead. With comprehensive benefits including medical coverage and flexible vacation policies, alongside a strong commitment to professional development, EY empowers its employees to grow and excel in their careers while making a meaningful impact in the consumer and health sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Associate, Global Compliance and Reporting (GCR), Service Management Office, Tax, Belfast
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like EY looking for candidates who are engaged and informed.
We think you need these skills to ace Senior Associate, Global Compliance and Reporting (GCR), Service Management Office, Tax, Belfast
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at EY. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at EY
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with EY’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
