Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage risk operations and support legal teams in a dynamic environment.
- Company: Join EY, a global leader in professional services and innovation.
- Benefits: Competitive salary, career development, and a supportive team culture.
- Why this job: Shape the future of risk management while building a better working world.
- Qualifications: Experience in operations or finance, strong communication skills, and a proactive mindset.
- Other info: Opportunities for growth and learning in a diverse, collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Within the professional services environment, the management of risk is fundamental to the successful delivery of our client services and promotion of our brand. Our Risk Management team provides a second line of defence support encompassing the technical support and processes which enable and support the delivery of service quality, contain the threat of litigation, limit damage to our reputation and achieve full fee recovery. This role sits within the Central Risk Management (RM) group in the UK – a team of over 250 risk management specialists covering a range of topics including auditor independence, financial crime, data protection, security, health & safety and other risk areas. RM works closely with the Legal team, other risk management specialists embedded in the Service Lines and client handlers. This Operations Manager role reports into the Operations Senior Manager and covers both the Central Risk Management team and the Legal team.
Responsibilities
- Ownership for monitoring and challenge of GDS spend across L&RM
- Oversight and management of the external training budgets for L&RM
- Ownership of securing accounts payable invoice coding, processing and approvals
- Ownership of discretionary spend expenditure preparation and approval submission
- Ownership of code engagement set-up, management and follow-up as required
- Ownership of key people related data and changes for L&RM via submission of Talent e-forms and regular updates of the ERM (Employee Relationship Management) Tool
- Ownership of Risk Management team day planning, oversight and co-ordination
- Management of the Risk Management and Legal Comms calendar
- Oversight for analysing and reporting on the Global People Pulse surveys (Risk Management only)
- Organisation and coordination of the Counsellor Connect Group meetings twice a year (Risk Management only)
- Draft preparation of operational and budgetary summary PowerPoint slides for Risk Management Partner & Director meetings and Team days
- Support the preparation of the annual budgets, half-year reforecasts and any other required reforecast or Most Likely Outcome (MLO) analysis for Legal and Risk Management (L&RM)
- Support the ongoing monthly budget monitoring, trend and variance analysis for L&RM
- Support with monitoring, oversight and approvals for new hires from Talent up to and including managers
- Working with the Comms team, devising and leading comms campaigns as needed
- Support with ad hoc projects as needed
- Responding to ad hoc queries
Personal Attributes
- Confident, proactive attitude and positive mindset, high degree of emotional intelligence, and demonstrated aptitude for resilience, flexibility, and ability to adapt to changing circumstances and dynamics
- Self-starter capable of working using own initiative
- Ability to lead, take responsibility and deliver
- Thirst to learn and develop
- Strong personal communication skills, capable of dealing with wide a range of people including Senior Leadership and Directors
- Ability to establish a high degree of credibility, respect and trust at all levels, including with senior leadership of the firm and within Legal & Risk Management
- Excellent team working skills including the ability to build excellent working relationships with both Finance and Talent
- Highly effective planning and organisational skills to prioritise key areas of responsibility, tasks and projects
- Ability to work to pre-determined deadlines, multi-task and meet objectives under pressure
- Ability to develop an understanding of Risk Management functions and the relevant challenges and priorities of each area
- Commercial awareness of the issues facing the business, risk management, and the ability to deal with problems in a practical and common-sense way.
- Operational and/or finance experience to a manager level looking for promotion over an 18-month period to Senior Manager: experience of creating and managing budgets, people matters, operational efficiencies, events and comms
- Strong Excel and PowerPoint skills
- A relevant accounting qualification would be an asset
- Knowledge of EY, CBS or Finance would be an asset
About EY: EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Operations Manager - Legal and Risk Management - Birmingham, Newcastle, Leeds in Newcastle upon Tyne employer: EY
Contact Detail:
EY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Legal and Risk Management - Birmingham, Newcastle, Leeds in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at EY through LinkedIn or professional groups. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching EY's values and recent projects. We want to show that we’re not just a good fit for the role, but also for the company culture.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. Confidence is key, and we need to nail our responses to showcase our skills and experience.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role. Plus, it’s a nice touch!
We think you need these skills to ace Operations Manager - Legal and Risk Management - Birmingham, Newcastle, Leeds in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your relevant experience in risk management and operations, and show us how you can contribute to our team at EY.
Showcase Your Skills: We want to see your strengths! Emphasise your planning, organisational, and communication skills. Mention any experience with budget management or operational efficiencies that aligns with the responsibilities of the role.
Be Authentic: Let your personality shine through! We value a confident and proactive attitude, so don’t be afraid to share your unique perspective and how it can benefit our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at EY
✨Know Your Risk Management Basics
Before heading into the interview, brush up on the fundamentals of risk management. Understand the key concepts and challenges that the Central Risk Management team at EY faces. This will not only show your interest in the role but also help you engage in meaningful discussions during the interview.
✨Showcase Your Financial Acumen
Since the role involves budget management and financial oversight, be prepared to discuss your experience with budgets and financial analysis. Bring examples of how you've successfully managed budgets or improved financial processes in previous roles. This will demonstrate your operational and finance experience.
✨Demonstrate Strong Communication Skills
Given the need to liaise with various teams and senior leadership, practice articulating your thoughts clearly and confidently. Prepare to share instances where your communication skills made a difference in a project or situation. This will highlight your ability to build relationships and establish credibility.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to manage multiple tasks under pressure or adapt to changing circumstances. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
