At a Glance
- Tasks: Provide advanced technical support for EY’s tax technology SaaS platforms and troubleshoot complex issues.
- Company: Join EY, a global leader in professional services with a focus on innovation.
- Benefits: Enjoy competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on knowledge sharing and career advancement.
- Why this job: Make a real impact by enhancing customer satisfaction and driving process improvements.
- Qualifications: Experience in technical support and strong problem-solving skills required.
The predicted salary is between 54000 - 66000 £ per year.
EY is seeking a Global Saa S Support Assistant Manager to deliver advanced technical support for EY’s tax technology Saa S platforms.
You will troubleshoot complex issues, engage with product and tax teams, and maintain strong client relationships to drive customer satisfaction.
You will collaborate across Product, Content, and Technical teams, translate requirements to engineers, and lead incident responses while contributing to knowledge sharing and process improvements.
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Global SaaS Support Lead - Tax Tech in Newcastle upon Tyne employer: EY
At EY, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that empowers our employees to thrive. With a strong focus on professional development and career growth, particularly in the rapidly evolving field of financial crime and forensics, we provide our team members with the tools and support they need to excel. Join us in our commitment to building a better working world while enjoying the unique advantages of working in a globally connected powerhouse of diverse teams.
