Product Consultant - Talent/HR Service Delivery, Assistant Director in Manchester

Product Consultant - Talent/HR Service Delivery, Assistant Director in Manchester

Manchester Full-Time 80000 - 100000 € / year (est.) Home office (partial)
EY

At a Glance

  • Tasks: Lead innovative Talent solutions using AI and automation to enhance employee experiences.
  • Company: Join EY, a global leader in Talent transformation with a collaborative culture.
  • Benefits: Flexible work environment, world-class training, and a diverse, inclusive culture.
  • Other info: Dynamic role with opportunities for growth in a fast-paced, innovative environment.
  • Why this job: Shape impactful solutions for 400K employees and drive real change in HR service delivery.
  • Qualifications: Experience in Talent/HR digital products and strong stakeholder management skills.

The predicted salary is between 80000 - 100000 € per year.

Position Summary

Product Consultant role to shape the future of Talent/HR Service Delivery at EY. This high-impact role drives innovation through AI, automation, and user experience to deliver smarter, efficient Talent solutions at scale. The consultant will work across a global ecosystem translating strategy into tangible outcomes that improve business performance, service delivery and employee experiences.

What Will You Do For Talent/HR Service Delivery

  • Lead the design and deployment of Talent solutions across process, technology, and data
  • Drive innovation through AI and automation to transform service delivery and user experience
  • Contribute to development of the Talent Service Delivery roadmap
  • Manage end‑to‑end delivery across global teams, including both internal and external delivery partners
  • Influence senior stakeholders and ensure successful adoption across Regions and Service Lines (business)
  • Use insights (data, process mining, employee feedback) to identify opportunities for optimisation and enhancements
  • Contribute to business cases and prioritisation of strategic initiatives
  • Drive simplification and reduce duplication across the Talent ecosystem

What We Are Looking For

  • Strong experience owning a Talent/HR digital product or enterprise platform, with accountability for roadmap, prioritisation, and outcomes
  • Extensive knowledge of Talent/HR transformation, service delivery, and process design
  • Proven ability to deliver change in complex, global environments
  • Strong stakeholder management and influencing skills, including at senior levels
  • Understanding of core HR technologies (e.g., ServiceNow HRSD, SAP SuccessFactors) and emerging AI/automation trends
  • Strategic mindset with the ability to translate ideas into practical, scalable solutions
  • Analytical mindset, comfortable using data to drive material change in service delivery
  • Comfortable operating in ambiguity and driving outcomes in fast‑paced environments
  • Practical, detail‑oriented approach with a strong focus on clarity, simplicity, and employee experience

Why join us

  • Be at the forefront of AI‑enabled Talent transformation
  • Shape global solutions that impact employees at scale (400K people)
  • Work in a collaborative, high‑performing, forward‑thinking environment
  • Influence strategic priorities and see the direct impact and outcomes of your work

What We Offer You

At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Product Consultant - Talent/HR Service Delivery, Assistant Director in Manchester employer: EY

EY is an exceptional employer that champions innovation and collaboration, particularly in the dynamic field of Talent/HR Service Delivery. With a commitment to employee growth, EY offers a flexible work environment and world-class development opportunities, allowing you to shape impactful solutions for a global workforce of 400,000. Join a diverse and inclusive culture where your contributions directly influence strategic priorities and enhance employee experiences.

EY

Contact Detail:

EY Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Consultant - Talent/HR Service Delivery, Assistant Director in Manchester

Tip Number 1

Network like a pro! Reach out to current or former employees at EY through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by understanding EY's values and recent projects in Talent/HR Service Delivery. Show us that you’re not just another candidate; you’re someone who’s genuinely interested in shaping the future of HR with innovative solutions.

Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of how you've driven change in previous roles. We want to hear about your successes and how you’ve used data to make impactful decisions.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.

We think you need these skills to ace Product Consultant - Talent/HR Service Delivery, Assistant Director in Manchester

AI and Automation
User Experience Design
Talent/HR Transformation
Process Design
Stakeholder Management
Data Analysis
ServiceNow HRSD

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Talent/HR service delivery. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Showcase Your Innovation Skills:Since this role is all about driving innovation through AI and automation, be sure to include examples of how you've implemented these technologies in past roles. We love seeing candidates who can think outside the box!

Highlight Stakeholder Management:This position involves influencing senior stakeholders, so share specific instances where you've successfully managed relationships and driven change. We’re looking for those standout moments that demonstrate your impact!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at EY

Know Your Stuff

Make sure you’re well-versed in the latest trends in Talent/HR service delivery, especially around AI and automation. Brush up on your knowledge of core HR technologies like ServiceNow HRSD and SAP SuccessFactors, as these will likely come up during the interview.

Showcase Your Experience

Prepare to discuss specific examples from your past roles where you've successfully managed Talent/HR digital products or led transformation initiatives. Highlight how you’ve influenced stakeholders and driven change in complex environments.

Be Data-Driven

Since this role involves using insights to optimise service delivery, be ready to talk about how you’ve used data in previous projects. Bring examples of how you’ve identified opportunities for improvement and the tangible outcomes that resulted from your actions.

Emphasise Collaboration

This position requires working across global teams, so demonstrate your ability to collaborate effectively. Share experiences where you’ve worked with diverse teams and how you’ve ensured successful adoption of solutions across different regions.