Product Consultant - Talent/HR Service Delivery in Manchester

Product Consultant - Talent/HR Service Delivery in Manchester

Manchester Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
EY

At a Glance

  • Tasks: Lead the design and deployment of innovative Talent solutions using AI and automation.
  • Company: Join EY, a global leader in Talent transformation and HR service delivery.
  • Benefits: Flexible work environment, world-class experiences, and future-focused skills development.
  • Other info: Collaborative culture with opportunities for growth in a fast-paced environment.
  • Why this job: Shape impactful solutions for 400K employees and drive real change in HR services.
  • Qualifications: Experience in Talent/HR digital products and strong stakeholder management skills.

The predicted salary is between 60000 - 80000 £ per year.

Position Summary

Product Consultant role to shape the future of Talent/HR Service Delivery at EY. This high-impact role drives innovation through AI, automation, and user experience to deliver smarter, efficient Talent solutions at scale. The consultant will work across a global ecosystem translating strategy into tangible outcomes that improve business performance, service delivery and employee experiences.

What Will You Do For Talent/HR Service Delivery

  • Lead the design and deployment of Talent solutions across process, technology, and data
  • Drive innovation through AI and automation to transform service delivery and user experience
  • Contribute to development of the Talent Service Delivery roadmap
  • Manage end‑to‑end delivery across global teams, including both internal and external delivery partners
  • Influence senior stakeholders and ensure successful adoption across Regions and Service Lines (business)
  • Use insights (data, process mining, employee feedback) to identify opportunities for optimisation and enhancements
  • Contribute to business cases and prioritisation of strategic initiatives
  • Drive simplification and reduce duplication across the Talent ecosystem

What We Are Looking For

  • Strong experience owning a Talent/HR digital product or enterprise platform, with accountability for roadmap, prioritisation, and outcomes
  • Extensive knowledge of Talent/HR transformation, service delivery, and process design
  • Proven ability to deliver change in complex, global environments
  • Strong stakeholder management and influencing skills, including at senior levels
  • Understanding of core HR technologies (e.g., ServiceNow HRSD, SAP SuccessFactors) and emerging AI/automation trends
  • Strategic mindset with the ability to translate ideas into practical, scalable solutions
  • Analytical mindset, comfortable using data to drive material change in service delivery
  • Comfortable operating in ambiguity and driving outcomes in fast‑paced environments
  • Practical, detail‑oriented approach with a strong focus on clarity, simplicity, and employee experience

Why join us

  • Be at the forefront of AI‑enabled Talent transformation
  • Shape global solutions that impact employees at scale (400K people)
  • Work in a collaborative, high‑performing, forward‑thinking environment
  • Influence strategic priorities and see the direct impact and outcomes of your work

What We Offer You

At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Product Consultant - Talent/HR Service Delivery in Manchester employer: EY

At EY, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters innovation and collaboration. As a Product Consultant in Talent/HR Service Delivery, you will have the opportunity to shape global solutions that impact over 400,000 employees while developing future-focused skills in a flexible environment. With a strong emphasis on employee growth and a commitment to leveraging AI and automation, EY provides a unique platform for meaningful and rewarding employment.

EY

Contact Details:

EY Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Consultant - Talent/HR Service Delivery in Manchester

Tip Number 1

Network like a pro! Reach out to current employees at EY or in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!

Tip Number 2

Prepare for your interview by understanding EY's values and how they align with your own. Be ready to discuss how your experience in Talent/HR service delivery can drive innovation and improve employee experiences. Show them you’re the perfect fit!

Tip Number 3

Practice your storytelling skills! Be prepared to share specific examples of how you've driven change in complex environments. Use data and insights to back up your achievements, making it clear how you can contribute to EY’s goals.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to take on the challenge of transforming Talent solutions.

We think you need these skills to ace Product Consultant - Talent/HR Service Delivery in Manchester

AI and Automation
User Experience Design
Talent/HR Transformation
Service Delivery Management
Stakeholder Management
Data Analysis
Process Design

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Talent/HR service delivery. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Showcase Your Innovation Skills:Since this role is all about driving innovation through AI and automation, be sure to include examples of how you've used these technologies in past projects. We love seeing candidates who can think outside the box!

Highlight Stakeholder Management:This position involves influencing senior stakeholders, so share any experiences where you’ve successfully managed relationships or led change. We’re looking for those strong communication skills that can make a real impact.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at EY

Know Your Stuff

Make sure you’re well-versed in the latest trends in Talent/HR service delivery, especially around AI and automation. Brush up on your knowledge of core HR technologies like ServiceNow HRSD and SAP SuccessFactors, as these will likely come up during your chat.

Showcase Your Experience

Prepare to discuss specific examples from your past roles where you've successfully managed Talent/HR digital products or led transformation initiatives. Highlight how you’ve influenced stakeholders and driven change in complex environments to demonstrate your capability.

Be Data-Driven

Since this role involves using insights to optimise processes, be ready to talk about how you've used data in previous projects. Share examples of how you’ve identified opportunities for improvement and the tangible outcomes that resulted from your analytical approach.

Embrace Ambiguity

This position requires a comfort with fast-paced and sometimes unclear situations. Prepare to discuss how you’ve navigated ambiguity in the past and driven successful outcomes, showcasing your strategic mindset and practical problem-solving skills.