EY seeks a Customer Contact Experience Product Manager to own the CCX product vision and end-to-end lifecycle for EY’s global cloud contact center service. You will translate business priorities into the technical roadmap, guiding cross-functional teams across engineering, security, privacy and operations to deliver value.
You will collaborate with stakeholders, manage supplier relationships and ensure compliance, cost efficiency and service continuity across global sites, driving adoption and
#J-18808-Ljbffr
Global Cloud CCX Product Manager in Manchester employer: EY
EY is an exceptional employer that fosters a collaborative and innovative work culture in Birmingham, providing employees with the opportunity to lead complex tax engagements for prestigious multinational clients. With a strong emphasis on professional development, EY offers extensive training and growth opportunities, ensuring that you can advance your career while making a meaningful impact in the dynamic field of corporate tax.
