At a Glance
- Tasks: Lead the design and deployment of innovative Talent solutions using AI and automation.
- Company: Join EY, a global leader in Talent transformation and HR service delivery.
- Benefits: Flexible work environment, world-class experiences, and future-focused skills development.
- Other info: Dynamic role with opportunities to influence strategic priorities and outcomes.
- Why this job: Shape impactful solutions for 400K employees and drive real change in a collaborative setting.
- Qualifications: Experience in Talent/HR digital products and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Position Summary
Product Consultant role to shape the future of Talent/HR Service Delivery at EY. This high-impact role drives innovation through AI, automation, and user experience to deliver smarter, efficient Talent solutions at scale. The consultant will work across a global ecosystem translating strategy into tangible outcomes that improve business performance, service delivery and employee experiences.
What Will You Do For Talent/HR Service Delivery
- Lead the design and deployment of Talent solutions across process, technology, and data
- Drive innovation through AI and automation to transform service delivery and user experience
- Contribute to development of the Talent Service Delivery roadmap
- Manage end‑to‑end delivery across global teams, including both internal and external delivery partners
- Influence senior stakeholders and ensure successful adoption across Regions and Service Lines (business)
- Use insights (data, process mining, employee feedback) to identify opportunities for optimisation and enhancements
- Contribute to business cases and prioritisation of strategic initiatives
- Drive simplification and reduce duplication across the Talent ecosystem
What We Are Looking For
- Strong experience owning a Talent/HR digital product or enterprise platform, with accountability for roadmap, prioritisation, and outcomes
- Extensive knowledge of Talent/HR transformation, service delivery, and process design
- Proven ability to deliver change in complex, global environments
- Strong stakeholder management and influencing skills, including at senior levels
- Understanding of core HR technologies (e.g., ServiceNow HRSD, SAP SuccessFactors) and emerging AI/automation trends
- Strategic mindset with the ability to translate ideas into practical, scalable solutions
- Analytical mindset, comfortable using data to drive material change in service delivery
- Comfortable operating in ambiguity and driving outcomes in fast‑paced environments
- Practical, detail‑oriented approach with a strong focus on clarity, simplicity, and employee experience
Why join us
- Be at the forefront of AI‑enabled Talent transformation
- Shape global solutions that impact employees at scale (400K people)
- Work in a collaborative, high‑performing, forward‑thinking environment
- Influence strategic priorities and see the direct impact and outcomes of your work
What We Offer You
At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
Product Consultant - Talent/HR Service Delivery in London employer: EY
At EY, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters innovation and collaboration. As a Product Consultant in Talent/HR Service Delivery, you will have the opportunity to shape transformative solutions that impact over 400,000 employees globally, while benefiting from extensive professional development and a flexible working environment that empowers your unique talents.
StudySmarter Expert Advice🤫
We think this is how you could land Product Consultant - Talent/HR Service Delivery in London
✨Tip Number 1
Network like a pro! Reach out to current employees at EY or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by understanding EY's values and recent projects. Tailor your answers to show how your experience aligns with their focus on AI and automation in Talent/HR service delivery.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive change in previous roles. This will resonate well with their need for someone who can optimise processes and enhance employee experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Product Consultant - Talent/HR Service Delivery in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Talent/HR service delivery. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Innovation Skills:Since this role is all about driving innovation through AI and automation, we’d love to see examples of how you’ve implemented these technologies in past roles. Share specific projects or outcomes that demonstrate your ability to think outside the box!
Highlight Stakeholder Management:Strong stakeholder management is key for us. Be sure to include instances where you've influenced senior stakeholders or led cross-functional teams. This will show us you can navigate complex environments effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at EY
✨Know Your Stuff
Make sure you’re well-versed in the latest trends in Talent/HR service delivery, especially around AI and automation. Brush up on your knowledge of core HR technologies like ServiceNow HRSD and SAP SuccessFactors, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare to discuss specific examples from your past roles where you’ve successfully managed Talent/HR digital products or led transformation initiatives. Highlight how you’ve influenced stakeholders and driven change in complex environments.
✨Be Data-Driven
Since this role involves using insights to optimise service delivery, be ready to talk about how you've used data in previous projects. Share examples of how you’ve identified opportunities for improvement and the tangible outcomes that resulted from your actions.
✨Embrace Ambiguity
This position requires a strategic mindset and the ability to operate in fast-paced environments. Prepare to discuss how you’ve navigated uncertainty in past roles and how you approach problem-solving when things aren’t clear-cut.
