At a Glance
- Tasks: Lead transformative projects on the ServiceNow platform and deliver impactful solutions.
- Company: Join EY, a global leader in consulting with a diverse and inclusive culture.
- Benefits: Competitive pay, flexible working, continuous learning, and career development opportunities.
- Other info: Collaborative team atmosphere with opportunities for personal and professional growth.
- Why this job: Make a real impact while growing your skills in a supportive environment.
- Qualifications: Experience in ServiceNow delivery and project management.
The predicted salary is between 60000 - 80000 £ per year.
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The Opportunity
We believe that culture is a very special thing and place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. You’ll join a collaborative, inclusive, growing team that is looking for ideas and energy to continue to support our clients’ digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. It’s an energising role, in which you’ll have plenty of opportunities to lead the delivery of transformational workstreams, projects, and programmes, and support the wider team with your knowledge and experience.
Your Key Responsibilities
- Work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Cyber, Risk, GBS, or other capabilities through the ServiceNow platform.
- Manage on-site and remote teams to deliver insightful solutions, balance priorities whilst ensuring on-time and on-budget engagements.
- Be empowered to lead a range of initiatives, projects, and programmes to deliver value and successful outcomes to our customers through the ServiceNow platform.
- Lead the shaping, delivery, and financial aspects of these engagements to time and budget using Agile or other delivery methodologies.
- Facilitate workshops and 1-2-1 sessions using the platform to understand client challenges and demonstrate the potential solutions and outcomes.
- Build effective relationships with clients; using your expertise to positively impact engagements and stakeholders.
- Participate in knowledge sharing and good practice development, working with the UK, EMEA, and Global teams.
- Coach and develop others, acting as a positive role model for our people and clients.
Skills and Attributes for Success
- An open, inclusive growth mindset with a passion for collaboration.
- A good communicator with the confidence to engage at different levels.
- Self-starting, able to work independently and as part of a team.
- Able to adapt and vary approaches, to suit client requirements and cultural considerations.
To Qualify for the Role, You Must Have
- Proven track record in ServiceNow delivery, showcasing real and sustainable solutions.
- Expertise in project/programme delivery, consistently meeting deadlines and milestones.
- Demonstrated ability to manage diverse groups of stakeholders, fostering commitment and understanding.
Ideally, You’ll Also Have
- Relevant professional experience, including previous work with a Big 4, global management consultancy firm, niche consultancy, or performed an in-house role in which you gained exposure to ServiceNow projects and broader Digital Transformation programmes.
- Experience across ServiceNow solutions and/or other SaaS/PaaS tools.
What we offer
- A competitive remuneration package where you’ll be rewarded for your individual and team performance.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
Manager - ServiceNow - TC- UKI in London employer: EY
EY is an exceptional employer that fosters a collaborative and innovative work culture in Manchester, where you can thrive as an Industry Strategy & Growth Lead. With comprehensive benefits including medical coverage and flexible vacation policies, alongside a strong commitment to professional development, EY empowers its employees to grow and excel in their careers while making a meaningful impact in the consumer and health sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Manager - ServiceNow - TC- UKI in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Manager - ServiceNow - TC- UKI at EY!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like EY or be willing to refer you for that Manager - ServiceNow - TC- UKI position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from EY who’s on the lookout for their next Manager - ServiceNow - TC- UKI star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Manager - ServiceNow - TC- UKI role at EY!
We think you need these skills to ace Manager - ServiceNow - TC- UKI in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at EY. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at EY
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at EY. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
