At a Glance
- Tasks: Lead research and insights projects to drive impactful solutions for clients.
- Company: Join EY, a global leader in assurance and advisory services.
- Benefits: Competitive pay, flexible working, career development, and a supportive culture.
- Other info: Collaborative environment with opportunities for growth and mentorship.
- Why this job: Make a real difference by solving complex problems that matter to people and society.
- Qualifications: Experience in mixed-method research and strong analytical skills required.
The predicted salary is between 63000 - 77000 £ per year.
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
About EY Studio+
Growth comes from solving problems that matter for people, customers, patients, employees, and society at large. At EY Studio+ UK, we are building a better working world, by putting the human first. Our work is rooted in the way people make decisions, helping businesses make better choices and solve the most pressing problems. We work with organisations to create the platforms, products and services for tomorrow; making the world an easier, more enjoyable and sustainable place to live and work.
The opportunity
Research & Insights sits at the intersection of human understanding and commercial impact. We are a group of world-class researchers, data scientists, strategists and designers who help organisations understand the people they serve and turn that understanding into growth. As a Manager, you will help lead that fusion, contributing to how EY Studio+ delivers evidence-led transformation for some of the largest and most prominent organisations across multiple sectors.
The role
This is a management role for a genuine mixed-method researcher with a customer insights specialism who can translate deep customer understanding into strategic direction and action. You will be expected to manage cross-functional insight and customer experience design workstreams, bringing together researchers, analysts, strategists and designers to solve complex client challenges. You will bring a strong understanding of how research informs service design, product design and marketing strategy, and how insight connects to the breadth of EY’s wider offering.
Key responsibilities
- You will manage the delivery of complex research and insight programmes, ensuring alignment to client strategy, measurable outcomes and EY quality standards.
- You will design and deliver genuinely mixed-method programmes - integrating qualitative design research with quantitative research - from scoping and survey design through to analysis and reporting.
- You will manage cross-functional insight and customer experience design workstreams, aligning research, analytics, strategy and design around a shared customer-led vision.
- You will apply strong expertise in statistical modelling and advanced analytics, translating complex data into robust, commercially focused recommendations.
- You will embed AI across the research lifecycle, using it to accelerate synthesis, augment analysis and enhance the speed and quality of insight.
- You will build and maintain strong client relationships, contributing to agendas and supporting strategic customer, brand and growth decisions.
- You will contribute to thought leadership on emerging research, insight and AI trends.
- You will lead and develop high-performing cross-functional teams spanning customer insight, data and analytics, strategy and customer experience design.
- You will act as a role model and coach for junior colleagues, maintaining EY Studio+'s values and culture.
- You will contribute to business development, including opportunity shaping, developing proposals and client pitches.
- You will maintain rigorous standards across project governance, commercial management, risk and quality assurance in line with EY policies.
Skills, attributes and experience
- You will demonstrate customer insights specialism and recognised depth in understanding customer needs, behaviours, motivations and experiences.
- You will have a genuine mixed-method research background with deep, hands-on expertise across both qualitative and quantitative methods.
- You will have strong experience in statistical modelling and advanced analytics.
- You will have hands-on proficiency in research and analysis tools.
- You will be experienced in using AI in research and as an output.
- You will have experience leading cross-functional teams and workstreams.
- You will have a consulting, professional services or agency background.
To qualify for the role you must
- Be able to describe EY Studio+ UK capabilities accurately when discussing possible business opportunities.
- Show that you have consistently produced research & insight work of high quality.
- Hold a Degree level qualification in a relevant field.
- Have obtained an industry-recognised research or analytics accreditation.
- Be able to create presentations that are clear and impactful.
- Show how you have contributed to a positive design team environment.
What working at EY offers
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development.
About EY
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world.
Manager, Research & Insights, UKI Studio+ in London employer: EY
EY is an exceptional employer that fosters a collaborative and innovative work culture in Birmingham, providing employees with the opportunity to lead complex tax engagements for prestigious multinational clients. With a strong emphasis on professional development, EY offers extensive training and growth opportunities, ensuring that you can advance your career while making a meaningful impact in the dynamic field of corporate tax.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Research & Insights, UKI Studio+ in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Manager, Research & Insights, UKI Studio+ at EY!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like EY or be willing to refer you for that Manager, Research & Insights, UKI Studio+ position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from EY who’s on the lookout for their next Manager, Research & Insights, UKI Studio+ star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Manager, Research & Insights, UKI Studio+ role at EY!
We think you need these skills to ace Manager, Research & Insights, UKI Studio+ in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at EY. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at EY
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at EY. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
