EY is seeking a Customer Contact Experience (CCX) Product Manager to own the end-to-end success of EY’s global cloud contact center service. You will translate business priorities into a technical roadmap while ensuring the service remains desirable, viable, secure, reliable and cost-effective.
You’ll lead collaboration across business stakeholders, engineering, operations, architecture, security and external suppliers, shaping the product lifecycle from requirements through delivery, adoption
#J-18808-Ljbffr
Product Management Lead – Global Cloud Contact Center in Liverpool employer: EY
EY is an exceptional employer that fosters a collaborative and innovative work culture in Birmingham, providing employees with the opportunity to lead complex tax engagements for prestigious multinational clients. With a strong emphasis on professional development, EY offers extensive training and growth opportunities, ensuring that you can advance your career while making a meaningful impact in the dynamic field of corporate tax.
