At a Glance
- Tasks: Lead the design and deployment of innovative Talent solutions using AI and automation.
- Company: Join EY, a global leader in Talent transformation and HR service delivery.
- Benefits: Flexible work environment, world-class experiences, and future-focused skills development.
- Other info: Collaborative culture with opportunities for growth in a fast-paced environment.
- Why this job: Shape impactful solutions for 400K employees and drive real change in HR services.
- Qualifications: Experience in Talent/HR digital products and strong stakeholder management skills.
The predicted salary is between 80000 - 100000 € per year.
Position Summary
Product Consultant role to shape the future of Talent/HR Service Delivery at EY. This high-impact role drives innovation through AI, automation, and user experience to deliver smarter, efficient Talent solutions at scale. The consultant will work across a global ecosystem translating strategy into tangible outcomes that improve business performance, service delivery and employee experiences.
What Will You Do For Talent/HR Service Delivery
- Lead the design and deployment of Talent solutions across process, technology, and data
- Drive innovation through AI and automation to transform service delivery and user experience
- Contribute to development of the Talent Service Delivery roadmap
- Manage end‑to‑end delivery across global teams, including both internal and external delivery partners
- Influence senior stakeholders and ensure successful adoption across Regions and Service Lines (business)
- Use insights (data, process mining, employee feedback) to identify opportunities for optimisation and enhancements
- Contribute to business cases and prioritisation of strategic initiatives
- Drive simplification and reduce duplication across the Talent ecosystem
What We Are Looking For
- Strong experience owning a Talent/HR digital product or enterprise platform, with accountability for roadmap, prioritisation, and outcomes
- Extensive knowledge of Talent/HR transformation, service delivery, and process design
- Proven ability to deliver change in complex, global environments
- Strong stakeholder management and influencing skills, including at senior levels
- Understanding of core HR technologies (e.g., ServiceNow HRSD, SAP SuccessFactors) and emerging AI/automation trends
- Strategic mindset with the ability to translate ideas into practical, scalable solutions
- Analytical mindset, comfortable using data to drive material change in service delivery
- Comfortable operating in ambiguity and driving outcomes in fast‑paced environments
- Practical, detail‑oriented approach with a strong focus on clarity, simplicity, and employee experience
Why join us
- Be at the forefront of AI‑enabled Talent transformation
- Shape global solutions that impact employees at scale (400K people)
- Work in a collaborative, high‑performing, forward‑thinking environment
- Influence strategic priorities and see the direct impact and outcomes of your work
What We Offer You
At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
Product Consultant - Talent/HR Service Delivery, Assistant Director in Liverpool employer: EY
EY is an exceptional employer that champions innovation and collaboration, particularly in the dynamic field of Talent/HR Service Delivery. With a commitment to employee growth, EY offers a flexible work environment and world-class development opportunities, allowing you to shape impactful solutions for a global workforce of 400,000. Join a diverse and inclusive culture where your contributions directly influence strategic priorities and enhance employee experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Product Consultant - Talent/HR Service Delivery, Assistant Director in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees at EY or in similar roles on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding EY's values and recent projects, especially around AI and automation in Talent/HR. Show us you’re not just interested in the role but also in how you can contribute to our mission.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven change or improved processes in previous roles. We love hearing about real-life experiences that showcase your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Product Consultant - Talent/HR Service Delivery, Assistant Director in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Talent/HR service delivery. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Innovation Skills:Since this role is all about driving innovation through AI and automation, be sure to include examples of how you've implemented these technologies in past roles. We love seeing candidates who can think outside the box!
Highlight Stakeholder Management:This position involves influencing senior stakeholders, so share specific instances where you've successfully managed relationships and driven change. We’re looking for those standout moments that demonstrate your ability to navigate complex environments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at EY
✨Know Your Stuff
Make sure you’re well-versed in Talent/HR digital products and enterprise platforms. Brush up on your knowledge of core HR technologies like ServiceNow HRSD and SAP SuccessFactors, as well as the latest trends in AI and automation. This will help you speak confidently about how you can drive innovation in service delivery.
✨Showcase Your Strategic Mindset
Prepare to discuss how you've translated ideas into practical solutions in previous roles. Think of specific examples where you’ve contributed to a Talent Service Delivery roadmap or managed end-to-end delivery across teams. This will demonstrate your ability to think strategically and deliver tangible outcomes.
✨Stakeholder Management is Key
Be ready to share experiences where you’ve influenced senior stakeholders. Highlight your communication skills and how you’ve ensured successful adoption of initiatives across different regions and service lines. This will show that you can navigate complex environments and drive change effectively.
✨Data-Driven Decision Making
Familiarise yourself with using insights from data, process mining, and employee feedback to identify optimisation opportunities. Prepare to discuss how you’ve used data to drive material change in service delivery, as this aligns perfectly with the role’s focus on improving business performance.
