At a Glance
- Tasks: Lead the design and deployment of innovative Talent solutions using AI and automation.
- Company: Join EY, a global leader in Talent transformation and HR service delivery.
- Benefits: Flexible work environment, world-class experiences, and future-focused skills development.
- Other info: Collaborative culture with opportunities for growth in a fast-paced environment.
- Why this job: Shape impactful solutions for 400K employees and drive real change in HR services.
- Qualifications: Experience in Talent/HR digital products and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Position Summary
Product Consultant role to shape the future of Talent/HR Service Delivery at EY. This high-impact role drives innovation through AI, automation, and user experience to deliver smarter, efficient Talent solutions at scale. The consultant will work across a global ecosystem translating strategy into tangible outcomes that improve business performance, service delivery and employee experiences.
What Will You Do For Talent/HR Service Delivery
- Lead the design and deployment of Talent solutions across process, technology, and data
- Drive innovation through AI and automation to transform service delivery and user experience
- Contribute to development of the Talent Service Delivery roadmap
- Manage end‑to‑end delivery across global teams, including both internal and external delivery partners
- Influence senior stakeholders and ensure successful adoption across Regions and Service Lines (business)
- Use insights (data, process mining, employee feedback) to identify opportunities for optimisation and enhancements
- Contribute to business cases and prioritisation of strategic initiatives
- Drive simplification and reduce duplication across the Talent ecosystem
What We Are Looking For
- Strong experience owning a Talent/HR digital product or enterprise platform, with accountability for roadmap, prioritisation, and outcomes
- Extensive knowledge of Talent/HR transformation, service delivery, and process design
- Proven ability to deliver change in complex, global environments
- Strong stakeholder management and influencing skills, including at senior levels
- Understanding of core HR technologies (e.g., ServiceNow HRSD, SAP SuccessFactors) and emerging AI/automation trends
- Strategic mindset with the ability to translate ideas into practical, scalable solutions
- Analytical mindset, comfortable using data to drive material change in service delivery
- Comfortable operating in ambiguity and driving outcomes in fast‑paced environments
- Practical, detail‑oriented approach with a strong focus on clarity, simplicity, and employee experience
Why join us
- Be at the forefront of AI‑enabled Talent transformation
- Shape global solutions that impact employees at scale (400K people)
- Work in a collaborative, high‑performing, forward‑thinking environment
- Influence strategic priorities and see the direct impact and outcomes of your work
What We Offer You
At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
Product Consultant - Talent/HR Service Delivery in Liverpool employer: EY
EY is an exceptional employer that champions innovation and collaboration in the Talent/HR Service Delivery space. With a commitment to employee growth, you will have the opportunity to shape global solutions impacting over 400,000 individuals while working in a diverse and inclusive culture that values your unique talents. Join us to be at the forefront of AI-enabled transformation, where your contributions directly influence strategic priorities and enhance employee experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Product Consultant - Talent/HR Service Delivery in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees at EY or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by understanding EY's values and recent projects. Tailor your answers to show how your experience aligns with their mission of driving innovation through AI and automation.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive change in previous roles. This will resonate well, especially since they value insights for optimisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Product Consultant - Talent/HR Service Delivery in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Consultant role. Highlight your experience with Talent/HR digital products and how you've driven innovation in service delivery. We want to see how you can bring your unique skills to our team!
Showcase Your Impact:When detailing your past roles, focus on the outcomes you've achieved. Use specific examples that demonstrate your ability to manage stakeholders and deliver change in complex environments. We love seeing how you've made a difference!
Be Data-Driven:Since this role involves using insights to drive improvements, mention any experience you have with data analysis or process optimisation. Show us how you've used data to inform decisions and enhance employee experiences in previous positions.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at EY
✨Know Your Stuff
Make sure you’re well-versed in the latest trends in Talent/HR service delivery, especially around AI and automation. Brush up on your knowledge of core HR technologies like ServiceNow HRSD and SAP SuccessFactors, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare to discuss specific examples from your past roles where you’ve successfully managed Talent/HR digital products or led transformation initiatives. Highlight how you’ve influenced stakeholders and driven change in complex environments to demonstrate your capability.
✨Be Data-Driven
Since the role involves using insights to optimise processes, be ready to talk about how you've used data in previous projects. Bring examples of how you’ve identified opportunities for improvement and the tangible outcomes that resulted from your analytical approach.
✨Embrace Ambiguity
The job requires comfort in fast-paced and ambiguous situations. Prepare to share instances where you’ve thrived in such environments, showcasing your strategic mindset and ability to drive clarity and simplicity in your solutions.
