EY is seeking a Global SaaS Support Assistant Manager to deliver advanced technical support for EY’s tax technology SaaS platforms. You will troubleshoot complex issues, engage with product and tax teams, and maintain strong client relationships to drive customer satisfaction.
You will collaborate across Product, Content, and Technical teams, translate requirements to engineers, and lead incident responses while contributing to knowledge sharing and process improvements.
#J-18808-LjbffrGlobal SaaS Support Lead - Tax Tech employer: EY
EY is an exceptional employer that fosters a collaborative and innovative work culture in Manchester, where you can thrive as an Industry Strategy & Growth Lead. With comprehensive benefits including medical coverage and flexible vacation policies, alongside a strong commitment to professional development, EY empowers its employees to grow and excel in their careers while making a meaningful impact in the consumer and health sectors.