EY is seeking a senior leader in mixed-method customer insights to translate deep customer understanding into strategic direction. You will lead cross-functional teams spanning research, analytics, strategy and design, shaping EY Studio+ R&I propositions and executive advisory engagements.
You will own complex client engagements end-to-end, drive growth, and embed responsible AI into insight generation and client deliverables.
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Director of Customer Insights & Experience (AI-Enabled) employer: EY
EY is an exceptional employer that fosters a collaborative and innovative work culture in Birmingham, providing employees with the opportunity to lead complex tax engagements for prestigious multinational clients. With a strong emphasis on professional development, EY offers extensive training and growth opportunities, ensuring that you can advance your career while making a meaningful impact in the dynamic field of corporate tax.
