Protective Intelligence & Deputy Travel Risk Manager in Birmingham

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The Business Resilience Team (BRT) is responsible for health and safety, accessibility, physical security, business continuity management, travel risk management, incident and crisis management and the provision of security support to government and MOD contracts.

The Protective Intelligence & Risk Manager/Deputy Travel Risk Manager operates to continuously improve EY UK&I’s protective intelligence and travel risk capability, providing horizon scanning, threat assessment, traveller support, incident response, stakeholder, Leadership briefings and post-incident learning to protect EY people, travellers, offices, assets and business operations. This role will report to the Travel Risk Manager but will work closely with the Business Resilience Leader (Director) and the function heads within the BRT.

You will be responsible for:

• Drawing on a wide range of open sources provide written and verbal threat and risk assessments relating to geopolitical issues, travel, property, assets, business activities, and people.
• Maintain and evolve an Intelligence Collection Plan to support the BRT Risk Register and Firm’s business objectives.
• Define, regularly update and implement the Intelligence Cycle and underpinning processes and tools.
• Support the Travel Risk Manager prepare and support travellers for their trips overseas some to high and extreme risk locations.
• Provide protective intelligence and risk assessment support to crisis management, business continuity and emergency response planning throughout the business.
• Support the development and running of security, business continuity and physical security testing and exercises.

Your Key Responsibilities:

• Provide oversight and operational support on global and domestic events that impact the UK&I firm and employees.
• Risk identification and analysis - you will be a key contributor by sharing trend analysis, data, open source information on international and domestic security and travel risks.
• Working under pressure during geopolitical events affecting personnel.
• Collaborate at an operational level with internal stakeholders of all levels of seniority to support them with travel security.
• Maintain and enhance protective intelligence tools, dashboards, supplier feeds, collection plans and reporting processes.
• Provide day-to-day tasking, quality review and operational direction for EY’s dedicated senior intelligence analyst embedded with the third-party security provider.
• Develop realistic scenarios for use in exercises to test the firm’s business continuity and crisis management processes.
• Deputise for the Travel Risk Manager and support the operational delivery of travel risk management, high-risk travel, traveller monitoring, travel risk policy compliance, incident and crisis response.
• Deliver briefings to Leadership and stakeholders from across the UK&I firm on key issues and developments with the potential to impact their engagement work and/or locations.
• Produce and maintain recurring and ad hoc protective intelligence products, including weekly intelligence and travel briefings, monthly activism reviews, online sentiment monitoring and threat assessments.

To qualify for the role, you must have:

• Experience managing the Intelligence Cycle.
• Excellent research – specifically making assessments, written and verbal briefing skills.
• Advanced relationship building and networking skills.
• Experience in leading and oversight of business resilience at a senior level.
• Incident and crisis management experience.
• Knowledge and experience of crisis management and business continuity planning, travel security, and working in a crisis management team.
• Excellent communication and IT skills, including O365 and AI.
• Strong analytical and logical skills with the ability to deal with problems in a practical and common-sense way.
• Ability to work in a complex, matrixed organisation.
• Ability to establish a high degree of credibility, respect and trust at all levels, including with senior partners of the firm.
• Experience of delivering major projects and change management.
• Effective planning and organising skills to prioritise key areas of responsibility, tasks and projects.
• A deep understanding of the business of a global professional services organisation, and an appreciation of its culture.

Ideally, you’ll also have:

• Police or military intelligence experience, or a Degree or higher in a related area e.g. Terrorism, Security.
• Data management and exploitation experience.
• Open Source (OSINT) and Social Media (SOCMINT) exploitation experience.
• Experience in intelligence tools and SaaS.
• Experience of working within a Big 4 environment.
• Experience in being part of a close-knit team.
• The ability to work in an organisation which strongly believes in Diversity, Equity & Inclusiveness.