EY is seeking a Customer Contact Experience (CCX) Product Manager to own end-to-end business and technology success of EY’s global cloud contact center service. You will shape the product vision and roadmap, translating priorities into the technical plan while ensuring security, compliance, and cost-effectiveness.
You will lead cross-functional teams across business, engineering, operations, security and privacy, managing the backlog from concept to delivery and driving adoption, service
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Global Cloud Contact Center Product Manager in Birmingham employer: EY
EY is an exceptional employer that fosters a collaborative and innovative work culture in Birmingham, providing employees with the opportunity to lead complex tax engagements for prestigious multinational clients. With a strong emphasis on professional development, EY offers extensive training and growth opportunities, ensuring that you can advance your career while making a meaningful impact in the dynamic field of corporate tax.
