Manager, Software Asset Management, Digital Risk

Within our rapidly growing Digital Risk practice, EY's Software Asset Management (SAM) competency helps clients navigate digital transformation, mitigating financial, operational, and reputational risks tied to software licensing and optimisation. We seek a Manager to support critical SAM engagements and workstreams, delivering substantial value to our diverse client base.

The Opportunity

As a Manager – SAM Services at EY, you will play a key role in delivering SAM advisory and implementation services to our diverse client base. You will be responsible for managing project workstreams, leading client interactions, and ensuring the successful execution of SAM strategies that help organizations optimize software costs, maintain compliance, and mitigate licensing risks. This role requires strong technical SAM expertise, a solid understanding of software licensing models, and effective project management skills.

Your Key Responsibilities

• Manage and deliver SAM projects and specific workstreams within larger SAM engagements, ensuring projects are on time, within budget, and meet client expectations.
• Lead day‑to‑day client interactions, presenting findings, facilitating workshops, and building strong working relationships.
• Develop and implement SAM policies, processes, and procedures in line with client requirements and industry best practices.
• Support clients in software audit defense, compliance assessments, and license reconciliation activities.

Technical Expertise & Advisory

• Apply expertise in software licensing models for major vendors (e.g., Microsoft, Oracle, SAP, IBM, Adobe, Salesforce, ServiceNow) to identify risks.
• Utilise and optimise SAM tools (Flexera, Snow Software, ServiceNow SAM Pro) for effective data collection, reconciliation, and reporting.
• Conduct detailed analysis of software deployment data and license entitlements to identify compliance gaps and optimisation opportunities.
• Provide practical recommendations to clients on software cost optimisation and risk mitigation strategies.

Team Collaboration & Development

• Collaborate effectively with cross‑functional EY teams, delivering integrated solutions.
• Coach and mentor junior team members, supporting their professional development and contributing to a positive team environment.
• Stay informed about industry trends, including cloud licensing, SaaS management, and ITAM best practices.
• Contribute to the development of proposals and thought leadership materials under the guidance of senior leadership.

Skills and Attributes for Success

• Strong understanding of software licensing models for major vendors (e.g., Microsoft, Oracle, SAP, IBM).
• Hands‑on experience with SAM tools (Flexera, Snow, ServiceNow, etc.) for data collection, reconciliation, and reporting.
• Experience in conducting software licence compliance reviews and supporting audit defence.
• Excellent analytical, problem‑solving, and communication skills.
• Proven ability to manage project workstreams, work with teams from offshore delivery centres and deliver client‑facing outcomes.

Required Qualifications

• Solid experience in Software Asset Management, IT Asset Management, or IT Governance, with some experience in a project leadership or managerial capacity.
• Certifications: IAITAM Certified Software Asset Manager (CSAM), Microsoft Certified: SAM Fundamentals, FinOps (preferred, not mandatory).
• Experience in cloud software licensing (e.g., Azure, AWS) and SaaS management.
• Knowledge of ITAM frameworks (e.g., ISO/IEC 19770).

What We Look For

We are interested to hear from people who are motivated to form part of a growing team, who embrace diversity and inclusion and who are market‑oriented and ready to help our clients solve and control their biggest issues, risks and regulatory/compliance requirements.

What We Offer

EY is committed to being an inclusive employer and to providing flexible working arrangements, competitive remuneration and a comprehensive Total Rewards package.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next, including access to the EY Tech MBA by Hult International Business School.
• Success as defined by you: We’ll provide tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: We’ll give you insights, coaching and confidence to be a leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY is an equal opportunity employer and encourages applications from all qualified candidates.