At a Glance
- Tasks: Support IT asset management and provide hands-on assistance for new joiners and device migrations.
- Company: Join EY, a global leader in professional services with a diverse and inclusive culture.
- Benefits: Gain future-focused skills, flexible work environment, and world-class experiences.
- Other info: Be part of a team that values innovation and personal growth.
- Why this job: Make a real impact while developing your career in a dynamic tech environment.
- Qualifications: Experience in IT support and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Role Overview
This role sits within EY Technology – On-site Services, providing hands‑on support across IT asset management, stock control, and end‑user device build and migration services. The role is highly operational and customer‑facing, supporting new joiners, leavers, PC refresh activity, and wider IT projects while ensuring accurate asset records and strict adherence to EY security, lifecycle, and governance processes. The role includes physical activity and direct engagement with EY personnel.
Key Responsibilities
- Receive, store, issue, and dispose of IT hardware and consumables in line with defined processes
- Maintain accurate hardware asset records in ServiceNow, including IMAC updates
- Carry out regular physical stock takes and investigate discrepancies
- Build, image, configure, and prepare PCs for new joiners, replacements, loan devices, and lost/stolen scenarios
- Diagnose PC faults and raise support tickets with hardware manufacturers
- Perform end‑user data and settings migrations following standard checklists
- Allocate devices to engineers and manage returns to IT Stores
- Issue laptops and peripherals to new starters and manage leaver returns
- Install additional software and perform quality assurance checks
- Support PC refresh programmes, office moves, events, and other IT projects
- Adhere to all EY Information Security, asset security, and lifecycle management policies
- Provide professional, responsive customer service and elevate issues where required
Skills & Experience
- Experience in a customer-focused, professional services or IT support environment
- Strong administrative and asset management experience with high attention to detail
- Good working knowledge of PC hardware, software builds, and IT equipment lifecycles
- Confident working with asset management and ordering systems (e.g. ServiceNow, Mercury)
- Strong organisational skills with the ability to manage conflicting priorities
- Clear written and verbal communication skills
- Proficiency in Excel and standard business tools
- Practical problem-solving skills and a proactive approach
Personal Attributes
- Professional, reliable, and customer-focused
- Flexible, “can‑do” mindset with the ability to adapt in a fast‑paced environment
- Comfortable handling routine tasks as well as time‑sensitive operational issues
- Self‑motivated team player with a strong sense of ownership and accountability
What we offer you
At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
Are you ready to shape your future with confidence? Apply today.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability‑related adjustments or accommodations you may need.
EY | Building a better working world
IT Logistics and Migration Engineer - Associate in London employer: EY UK
EY UK is an exceptional employer, offering a dynamic work culture in Birmingham that fosters professional growth and development. As a Senior HR Help Desk Advisor, you'll benefit from comprehensive training, a supportive team environment, and clear pathways for career advancement into Employee Relations, all while contributing to a company renowned for its commitment to employee well-being and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land IT Logistics and Migration Engineer - Associate in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what EY UK values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges EY UK might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at EY UK!
✨Direct Apply to EY UK
Let's not forget to apply directly through the EY UK website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Logistics and Migration Engineer - Associate in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at EY UK.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at EY UK. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at EY UK
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
