Technology Risk - Payments Assurance - Senior Manager in Glasgow

Technology is at the heart of most modern organisations. As well as opening a world of opportunities, technology exposes organisations to a variety of risks. We help our clients to identify and manage these risks to protect their stakeholders. As a Senior Manager within our Technology Risk team with key focus on payment assurance, you will help our clients identify and manage their technology risks whilst simultaneously gaining skills to develop a career in a fast‑growing professional services organisation.

Working with some of the world’s most prestigious Financial Services (FS) organisations you will be an integral part of our Technology Risk team, part of Assurance Advisory within EY UK. As a Technology Risk Senior Manager you will be an influential member of our Technology Risk team, and you will have the opportunity to work on a range of IT Assurance and Advisory projects. These include IT Payments Internal Audit, IT components of Regulatory Reviews and other assurance activities with clear focus on payments domain, Cyber assurance, Emerging Technology risk including AI, Trust in Robotics Process Automation and other controls related work within FS.

Your key responsibilities include:

• Establishing, maintaining, and strengthening relationships both internally and in the market.
• Being seen as a trusted advisor to your clients across various sectors (e.g. Banking and Capital Markets, Insurance and Wealth and Asset Management).
• Communicating complex messages and implementing difficult decisions while building and maintaining strong relationships based on trust.
• Adapting to diverse cultural and personal styles to work effectively with various differences, concerns, and motivations.
• Demonstrating an awareness of group dynamics to promote an inclusive approach that results in timely, authentic feedback and coaching being provided to all colleagues and team members.
• Managing multiple client teams and engagement types while delivering exceptional client service and delivery outcomes.

Skills and attributes for success:

• Learning about EY, our clients and their businesses.
• Understanding the IT landscape of our clients with key focus on payment domain and being able to assure and advise on the associated risks.
• Coordinating, planning and delivering client engagements to identify risks, test controls and provide an opinion on the security of the clients’ IT environment.
• Business development including client relationship management, proposition development and leading proposals.
• Excellent project management skills and experience in managing engagement economics, including budgeting, billing and fee management.
• Delivering an exceptional client experience across all engagements, through open and proactive communication, along with high quality outcomes and deliverables.
• Using extensive knowledge of the client’s business/industry to identify technological developments and evaluate the risks and impacts on the client’s business.
• Building relationships with colleagues across the business, supporting them and promoting a collaborative culture.
• Driving industry research and client thought leadership.
• Taking responsibility for team understanding on risk, independence, objectivity and how compliance with our policies underpins all that we do.

To qualify for the role you must have:

• Demonstrable, extensive professional experience in managing and delivering audits, attestations and risk assessments within payments domain on FS clients.
• Extensive experience in business development and solution creation.
• Proven experience in managing, delivering and owning the client relationship over subject knowledge in payments domain.
• Experience in conducting payment attestations, SWIFT Customer Security Programme (CSP) reviews and Second Payment Services Directive (PSD2) audits.
• A demonstrable professional IT Internal Audit experience.
• Experience in conducting IT internal audits over major change programmes and regulatory remediation programmes.
• Audit using data analytics and automated control testing.
• Assurance over front-to-back-office controls, change programmes, and Operational resilience.
• Good technical understanding of ISAE 3000, and IT audit methodologies.
• Proven ability to engage with diverse stakeholders and manage cross functional projects.

What we look for:

• As a trusted business advisor specialising in the Technology Risk field with key focus on payments domain, you will be responsible for identifying, addressing, and resolving questions that have not yet been considered by our clients.
• If you are ready to take on a wide range of responsibilities and are committed to building a better working world by helping organisations to identify and manage their technology risks, this role is for you.

What working at EY offers:

• EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements.
• We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
• While our client-facing professionals can be required to travel regularly, our flexible working arrangements can help you to achieve a lifestyle balance.

Continuous learning, success as defined by you, transformative leadership, and a diverse and inclusive culture are key aspects of our work environment.