Manager, Service & Operations, UKI Studio+ in London

Manager, Service & Operations, UKI Studio+ in London

London Full-Time 55000 - 65000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead diverse projects to solve real-world problems and drive impactful change.
  • Company: Join EY, a global leader in building a better working world.
  • Benefits: Competitive pay, flexible working, career development, and a supportive team culture.
  • Other info: Dynamic environment with opportunities for personal and professional growth.
  • Why this job: Make a difference by tackling complex challenges with innovative solutions.
  • Qualifications: Experience in client-facing roles and strong analytical skills required.

The predicted salary is between 55000 - 65000 £ per year.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

About EY Studio+ Growth comes from solving problems that matter for people, customers, patients, employees, and society at large. At EY Studio+ UK, we are building a better working world, by putting the human first. Our work is rooted in the way people make decisions, helping us to assist businesses in making better choices and solving the most pressing problems. We work with organisations to create the platforms, products and services for tomorrow; making the world an easier, more enjoyable and sustainable place to live and work.

The opportunity The work we do is big. Big in scale, ambition, impact – and big projects get taken seriously. We don’t create outputs for the sake of it. We create work that is driven to implementation. The work we do is varied. We work across sectors (from government, healthcare, financial services and fast moving consumer goods) to tackle a huge variety of problems in numerous ways.

Your key responsibilities include:

  • Developing and managing plans for project teams, updating stakeholders, and applying an understanding of client needs to identify critical outcomes, barriers to success and changes in expectations or scope.
  • Managing project teams and their delivery in line with stakeholder expectations and agreed deliverables.
  • Developing relationships that can benefit our firm and our clients.
  • Identifying and sharing trends, topics and resources that will increase the relevance and value of our service delivery.
  • Taking a systematic approach to making decisions, considering all relevant data.
  • Maintaining open and proactive communication and building credibility based on understanding client issues and offering innovative solutions.
  • Creating and delivering presentations that engage a range of audiences and respond to their questions and concerns.
  • Integrating data and applying judgment in forming practical insights and addressing potential issues.

Skills and attributes required:

  • Confidently and authentically presenting complex messages skilfully.
  • Demonstrating influencing skills that address the varied interests and individual styles of others.
  • Creating a positive team environment, balancing individual initiative with team collaboration.
  • Adopting appropriate coaching techniques to meet the various needs of team members.
  • Improving commitment and engagement of team members while focusing on the achievement of their goals.

To qualify for the role you should:

  • Be able to describe EY Studio+ UK capabilities and commitments accurately.
  • Show that you have consistently produced customer-specific work including customer journey mapping, market research, customer segmentation and customer strategy.
  • Demonstrate ability to lead a team and/or manage budgets effectively.
  • Create presentations that are clear and impactful.
  • Show how you have contributed to a positive team environment.

What working at EY offers:

  • A competitive remuneration package where you’ll be rewarded for your individual and team performance.
  • Support for flexible working and career development.
  • Opportunities to develop new skills and progress your career.
  • The freedom and flexibility to handle your role in a way that’s right for you.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world.

Manager, Service & Operations, UKI Studio+ in London employer: EY Studio+ Nederland

At EY Studio+ UK, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises personal growth and collaboration. Employees benefit from a competitive remuneration package, flexible working options, and the opportunity to engage in meaningful projects that make a real impact across various sectors. Join us to develop your skills alongside some of the brightest minds in the industry while contributing to our mission of building a better working world.

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Contact Details:

EY Studio+ Nederland Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Manager, Service & Operations, UKI Studio+ in London

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. The more connections you make, the better your chances of landing that dream job.

Tip Number 2

Prepare for interviews by practising common questions and scenarios related to the role. Think about how your experience aligns with what EY Studio+ is looking for. Show them you’re not just a fit on paper, but also in person!

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you note to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.

Tip Number 4

Check out our website for openings and apply directly! We love seeing candidates who are proactive and genuinely interested in joining us at EY Studio+. Plus, it’s a great way to get your application noticed!

We think you need these skills to ace Manager, Service & Operations, UKI Studio+ in London

Client Relationship Management
Business Analysis
Project Management
Data Analysis
Customer Journey Mapping
Market Research
Customer Segmentation

Some tips for your application 🫡

Be Authentic:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and perspectives that make you a great fit for the role.

Tailor Your Application:Make sure to customise your application for the Manager, Service & Operations role. Highlight your relevant experience and skills that align with what we’re looking for. Show us how you can help build a better working world!

Showcase Your Problem-Solving Skills:We love a good problem solver! Use your application to demonstrate how you've tackled challenges in the past. Share specific examples of how you’ve used your analytical skills to create impactful solutions.

Keep It Clear and Concise:While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. Avoid jargon and keep your language simple so we can easily understand your qualifications.

How to prepare for a job interview at EY Studio+ Nederland

Know Your Stuff

Before the interview, dive deep into EY Studio+ and its projects. Familiarise yourself with their approach to problem-solving and service design. Being able to discuss specific projects or methodologies will show that you're genuinely interested and prepared.

Showcase Your Experience

Prepare a portfolio of your past projects that highlight your business analysis and optimisation skills. Be ready to discuss how you've tackled client issues in a structured way, as this aligns perfectly with what they’re looking for in a Manager.

Be a Storyteller

Practice articulating your experiences in a narrative format. Use storytelling to explain how you approached complex problems, collaborated with teams, and delivered impactful solutions. This will resonate well with their emphasis on creativity and user focus.

Ask Insightful Questions

Prepare thoughtful questions about EY Studio+'s future projects or challenges they face. This not only shows your interest but also demonstrates your critical thinking skills and eagerness to contribute to their mission of building a better working world.