Product Consultant - Talent/HR Service Delivery in London

Product Consultant - Talent/HR Service Delivery in London

London Full-Time 55000 - 65000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the design and deployment of innovative Talent solutions using AI and automation.
  • Company: Join EY, a global powerhouse committed to building a better working world.
  • Benefits: Flexible environment, world-class experiences, and future-focused skills development.
  • Other info: Collaborative, high-performing culture with opportunities for personal and professional growth.
  • Why this job: Shape global Talent transformation impacting 400K employees and drive meaningful change.
  • Qualifications: Experience in Talent/HR digital products and strong stakeholder management skills.

The predicted salary is between 55000 - 65000 £ per year.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Position Summary

We are looking for a Product Consultant to help shape the future of Talent/HR Service Delivery at EY. This is a high-impact role at the centre of our transformation agenda - driving innovation through AI, automation, and user experience to deliver smarter, more efficient Talent solutions at scale. You will work across a global ecosystem to translate strategy into tangible outcomes that improve both business performance, service delivery, and employee experiences.

What will you do for Talent/HR Service Delivery

  • Lead the design and deployment of Talent solutions across process, technology, and data
  • Drive innovation through AI and automation to transform service delivery and user experience
  • Contribute to development of the Talent Service Delivery roadmap
  • Manage end-to-end delivery across global teams, including both internal and external delivery partners
  • Influence senior stakeholders and ensure successful adoption across Regions and Service Lines (business)
  • Use insights (data, process mining, employee feedback) to identify opportunities for optimisation and/or enhancements
  • Contribute to business cases and prioritisation of strategic initiatives
  • Drive simplification and reduce duplication across the Talent ecosystem

What we are looking for

  • Strong experience owning a Talent/HR digital product or enterprise platform, with accountability for roadmap, prioritisation, and outcomes
  • Extensive knowledge of Talent/HR transformation, service delivery, and process design
  • Proven ability to deliver change in complex, global environments
  • Strong stakeholder management and influencing skills, including at senior levels
  • Understanding of core HR technologies (e.g. ServiceNow HRSD, SAP SuccessFactors) and emerging AI/automation trends
  • Strategic mindset with the ability to translate ideas into practical, scalable solutions
  • Analytical mindset, comfortable using data to drive material change in service delivery
  • Comfortable operating in ambiguity and driving outcomes in fast-paced environments
  • Practical, detail-oriented approach with a strong focus on clarity, simplicity, and employee experience

Why join us

  • Be at the forefront of AI-enabled Talent transformation
  • Shape global solutions that impact employees at scale (400K people)
  • Work in a collaborative, high-performing, and forward-thinking environment
  • Influence strategic priorities and see the direct impact and outcomes of your work

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

Product Consultant - Talent/HR Service Delivery in London employer: EY Société d'Avocats

At EY, we pride ourselves on being an exceptional employer that champions innovation and employee growth. Our collaborative and inclusive work culture empowers you to shape the future of Talent/HR Service Delivery while working alongside diverse teams in a globally connected environment. With a strong focus on professional development and the opportunity to influence strategic priorities, you'll find meaningful and rewarding employment that drives both personal and organisational success.

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Contact Details:

EY Société d'Avocats Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Consultant - Talent/HR Service Delivery in London

Tip Number 1

Network like a pro! Reach out to current or former EY employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Product Consultant. Personal connections can make all the difference!

Tip Number 2

Prepare for your interview by diving deep into EY's Talent/HR Service Delivery initiatives. Familiarise yourself with their use of AI and automation. Show us that you’re not just interested in the role, but that you understand how you can contribute to their transformation agenda.

Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of how you've driven change in complex environments. We want to hear about your successes and how you’ve influenced stakeholders in the past.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and shaping the future together.

We think you need these skills to ace Product Consultant - Talent/HR Service Delivery in London

Talent/HR Digital Product Management
Service Delivery Transformation
Process Design
Stakeholder Management
Influencing Skills
Core HR Technologies (e.g. ServiceNow HRSD, SAP SuccessFactors)
AI and Automation Trends

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Product Consultant role. Highlight your experience in Talent/HR service delivery and any relevant projects that showcase your skills in AI and automation.

Showcase Your Impact:When detailing your previous roles, focus on the outcomes you achieved. Use metrics and examples to demonstrate how you’ve driven change and improved service delivery in complex environments.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. This will help us quickly understand your qualifications and fit for the role.

Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application is received promptly and allows us to process it efficiently. Plus, it’s the best way to stay updated on your application status!

How to prepare for a job interview at EY Société d'Avocats

Know Your Stuff

Make sure you have a solid understanding of Talent/HR digital products and the technologies mentioned in the job description, like ServiceNow HRSD and SAP SuccessFactors. Brush up on AI and automation trends too, as these are key to the role.

Showcase Your Experience

Prepare specific examples from your past roles where you've successfully managed Talent solutions or driven transformation. Highlight your ability to influence senior stakeholders and deliver change in complex environments.

Be Data-Driven

Demonstrate your analytical mindset by discussing how you've used data to identify opportunities for optimisation. Be ready to talk about any insights you've gained from employee feedback or process mining that led to tangible improvements.

Embrace Ambiguity

EY values those who can thrive in fast-paced and ambiguous situations. Share experiences where you've navigated uncertainty and still achieved successful outcomes, showcasing your practical and detail-oriented approach.