At a Glance
- Tasks: Lead innovative service design projects that make a real impact on businesses and society.
- Company: Join EY, a global leader in building a better working world.
- Benefits: Competitive pay, flexible working, career development, and a supportive team culture.
- Other info: Be part of a diverse team that values your ideas and growth.
- Why this job: Shape the future with creativity and collaboration in a dynamic environment.
- Qualifications: Experience in service design and a passion for solving complex problems.
The predicted salary is between 55000 - 65000 € per year.
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
About EY Studio+ UK
Growth comes from solving problems that matter for people, customers, patients, employees, and society at large. At EY Studio+ UK, we are building a better working world, by putting the human first. Our work is rooted in the way people make decisions, helping businesses make better choices and solve the most pressing problems. We work with organisations to create the platforms, products and services for tomorrow; making the world an easier, more enjoyable and sustainable place to live and work.
The opportunity
We’re one of the biggest and most mature Service Design functions in the world, having been around for 17 years and part of EY for the last five. The work we do is big in scale, ambition, and impact – and big projects get taken seriously. We don’t create outputs for the sake of it; we create work that is driven to implementation.
The work we do is varied. We work across sectors (from government, healthcare, financial services and fast-moving consumer goods) to tackle a huge variety of problems in many ways. One week you could be interviewing customers in their homes to understand how they make sense of their money, the next month you could be leading a workshop in Whitehall to articulate how a government department can embed innovation in their organisation.
We take our practitioners seriously and you will be given the freedom and support to develop your craft, your thinking, your work and your career in a way that suits you and delivers for the practice and your clients.
Your key responsibilities
- You will develop and manage plans for project teams, update stakeholders, and escalate scope.
- You will develop relationships that can benefit our firm and our clients.
- You will identify and share trends, topics and resources that will increase the relevance and value of our service delivery.
- You will take a systematic approach to making decisions, considering all relevant data.
- You are considered a direct point of contact for client and team, speaking to clients regularly about future trends.
- You will maintain open and proactive communication and build credibility based on understanding client issues.
- You will create and deliver presentations that engage a range of audiences.
- You will integrate data and apply judgment in forming practical insights.
- You will share technical, sector and market knowledge to inform client thinking.
Skills and attributes
- You will confidently and authentically present complex messages skilfully.
- You will demonstrate influencing skills that address the varied interests and individual styles of others.
- You will create a positive team environment, balancing individual initiative with team collaboration.
- You will devise approaches to resolve conflicts, including those arising from cultural differences.
- You will adopt appropriate coaching techniques to meet the various needs of team members.
- You will assemble the right team to achieve business goals.
- You will improve commitment and engagement of team members.
- You will provide constructive feedback tailored to each person’s style and environment.
- You will resolve competing priorities and resource allocation issues.
To qualify for the role you must
- Be able to describe EY Studio+ UK capabilities and commitments accurately.
- Show that you have consistently produced high-quality service design work.
- Demonstrate ability to lead a small team and/or manage budgets effectively.
- Be able to create clear and impactful presentations.
- Show how you have contributed to a positive design team environment.
What working at EY offers
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development. Plus, we offer:
- Support, coaching and feedback from engaging colleagues.
- Opportunities to develop new skills and progress your career.
- The freedom and flexibility to handle your role in a way that’s right for you.
Join us in building a better working world.
Manager, Service Design, UKI in London employer: EY Société d'Avocats
At EY Studio+ UK, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises personal growth and collaboration. As a leader in Service Design, we offer our employees the opportunity to engage in impactful projects across various sectors while benefiting from comprehensive support for career development, flexible working arrangements, and a competitive remuneration package. Join us to be part of a team that values innovation and creativity, empowering you to shape your future with confidence.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Service Design, UKI in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in service design. Make it visually appealing and easy to navigate. When you land that interview, you’ll have something tangible to discuss and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or mentors. Focus on articulating your thought process and how you tackle complex problems. The more comfortable you are talking about your experience, the more confident you’ll feel during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining EY Studio+ UK and contributing to building a better working world.
We think you need these skills to ace Manager, Service Design, UKI in London
Some tips for your application 🫡
Show Your Passion for Service Design:When you're writing your application, let your enthusiasm for service design shine through! Share specific examples of projects you've worked on and how they made a difference. We want to see your passion for solving real-world problems.
Tailor Your Application:Make sure to customise your application for the role at EY Studio+ UK. Highlight your relevant experience and skills that align with the job description. This shows us that you understand what we're looking for and how you can contribute.
Be Clear and Concise:Keep your writing clear and to the point. Use straightforward language to explain your experiences and ideas. We appreciate well-structured applications that are easy to read and understand, so avoid jargon where possible!
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at EY Société d'Avocats
✨Know Your Service Design Inside Out
Make sure you can talk confidently about your portfolio of projects. Be ready to discuss specific challenges you've tackled and how your service design approach made a difference. This shows you're not just familiar with the theory but have practical experience that aligns with what EY Studio+ UK is looking for.
✨Emphasise Collaboration Skills
EY values teamwork, so highlight your experience working in multi-disciplinary teams. Share examples of how you've collaborated with clients and colleagues to drive innovative solutions. This will demonstrate that you can thrive in their open and collaborative environment.
✨Showcase Your Problem-Solving Mindset
Be prepared to discuss how you navigate complexity and tackle problems creatively. Use specific examples to illustrate your ability to think critically and iteratively, which is crucial for a role that involves designing services that meet diverse needs.
✨Communicate Clearly and Effectively
Practice presenting complex ideas in a clear and engaging way. You might be asked to deliver a presentation during the interview, so ensure you can articulate your thoughts succinctly while also being responsive to questions. This will reflect your ability to engage various audiences, a key skill for the role.
