Senior Product Delivery Manager in Whitehall

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The selected candidate will bring a strong understanding of modern software engineering principles and architecture. While not expected to code daily, the TPM should have prior experience working closely with engineers, solution architects, and data specialists. They will be responsible for identifying, handling and executing product strategies for their function.

This role is a primary contact and lead for all product aspects including strategy, user experience design, development, and deployment. The role will continuously evaluate and validate product vision to anticipate and address changing business and user needs. The role has accountability for value delivery and budget adherence, ensuring that resources, services, and delivery outcomes align with agreed value metrics and budget parameters.

This role will require a solid understanding of Azure-based architectures, data and AI platforms (e.g., Databricks, M365 integrations), and modern DevOps practices to ensure effective collaboration across globally distributed development teams.

Your key responsibilities:

• Within large projects, define and maintain realistic delivery plans, ensuring disciplined software lifecycle management across analysis, design, development, testing, and release.
• Drive adherence to quality gates, change control, and CI/CD processes.
• Manage a mid-size team of product professionals, as well as roles across a software delivery lifecycle, such as architects, engineers, scrum masters etc.
• Provide matrix leadership and coaching to Business Analysts to ensure user stories are well-structured, technically feasible, and meet Definition of Ready and Definition of Done standards.
• Establish and enforce story quality standards and backlog readiness criteria.
• Drive strategy development, establish priorities and manage the roadmap using criteria and requirements defined during research.
• Act as the customer advocate articulating the user’s and/or buyer’s needs.
• Work closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met.
• Define what to solve in the market needs document, where you articulate the valuable market problem you’re solving along with priorities and justification for each part of the solution.
• Align with business teams on MVP requirements, run beta and pilot programs during the qualify phase.
• In Agile environments, regularly review completed work and check with customers to ensure that it meets the customer expectations.
• Develop the business case for new products, improvements to existing products, and business ventures.
• Responsible for the development and positioning of 2-3 mid-size products or 1 large enterprise product that is global with responsibility for sophisticated customization.
• Execute the product plan, collaborating with product owner, engineering and other teams.
• Lead technical discovery and spike activities to reduce delivery risk and accelerate time-to-value.
• Demonstrate functionality of completed products to partners.
• Develop metrics to assess the success of products and features and resolve vital enhancements.
• Identify new products and features to create growth opportunities.

Skills and attributes for success:

• A strong understanding of software engineering lifecycle principles, DevOps pipelines, and Agile delivery frameworks (Scrum, SAFe) is essential.
• The TPM must be able to assess technical risks, interpret architecture decisions, and translate them into clear, testable, and deliverable work items.
• Manage the product lifecycle including market requirements, product release plans, user stories, release criteria, product launch, and organizational readiness activities.
• Partner with internal customers to validate requirements and priorities through various forums (analysis, meetings, focus groups, etc.) and refine those requirements for broad market applicability.
• Collaborate with user experience, business analysts and engineers with a focus on defining product functionality and designing solutions that bring differentiating value to our current and prospective clients.
• Monitor and report on delivery metrics such as lead time, user story cycle time, bug density, and mean time to restore service (MTTR) to ensure delivery health and continuous improvement.

What we look for:

• A technically fluent, outcome-driven product leader who combines strategic thinking with the ability to engage deeply in delivery detail.
• Someone who can coach teams, manage complex technical dependencies, and drive clarity between business intent and engineering execution.
• A self-starter, independent-thinker, curious and creative person with ambition and passion!

Preferred Certifications and Experience:

• Microsoft Azure or other cloud certifications (e.g., AZ-900, AZ-104, or equivalent).
• Professional Product Management (e.g., SAFe POPM, CSPO, PSPO).
• Agile or DevOps certifications (e.g., Scrum Master, DevOps Foundation).
• Experience using Azure DevOps, GitHub, and CI/CD pipelines for software delivery.

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence? Apply today.