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- Tasks: Lead and grow loyalty initiatives for Esso Retail Fuels, driving customer engagement.
- Company: Join ExxonMobil, a leader in energy innovations with a diverse workforce.
- Benefits: Enjoy private healthcare, share incentives, and free gym access at most UK sites.
- Why this job: Make a real impact by managing high-profile loyalty programmes and partnerships.
- Qualifications: Experience in loyalty program management and strong relationship-building skills required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Please note: A system upgrade will occur from mid-March through early April, which may result in temporary delays in certain processes. For assistance, please reach out to your Recruiter by email.
At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.
The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.
We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together.
ExxonMobil has operated in the U.K. for more than 135 years. We are best known today for the marketing of our Esso fuels and Mobil 1 lubricants and for our petrochemicals. We have refining and chemical operations in the UK, we operate the UK’s biggest private pipeline network and we retain a non-operated share in a number of fields in the North Sea. More recently, we are developing our involvement in lower emission projects in the UK, hydrogen production and biofuels.
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.
What role you will play in our team
Loyalty & Partnerships Advisor, Esso Retail Fuels (UK) - We’re seeking a strategic and results-driven Loyalty & Partnerships Advisor to lead and grow our loyalty initiatives within the UK Retail Fuels business. This is an exciting opportunity to manage high-profile loyalty programmes and partnerships, and deliver innovative solutions that drive customer engagement and business growth.
Location: Fawley Refinery, Southampton
What you will do
- Own and manage loyalty partnerships with leading UK household name providers, ensuring strong collaboration and mutual growth.
- Deliver value through strategic planning, innovative thinking, and effective relationship management.
- Manage budgets and contractual agreements to ensure compliance and enhance ROI.
- Analyse campaign performance and customer insights to optimise and identify new opportunities for growth.
- Work closely with our integrated marketing agency team to shape future loyalty campaigns and ensure flawless execution.
- Liaise and co-ordinate with technical teams and customer care to ensure loyalty platform delivery, seamless integration, and an excellent customer experience.
- Collaborate cross-functionally with marketing, sales, and Esso branded wholesalers to align loyalty initiatives with broader business objectives.
- Develop and execute loyalty strategies that enhance customer engagement and deliver measurable business results.
About you
- Proven experience in loyalty program management, marketing partnerships, or related MarCom activities.
- Ability to influence without direct authority and manage multiple internal and external interfaces.
- Strong analytical and strategic thinking, combined with creativity and a passion for innovation.
- Exceptional relationship-building and communication skills, with the ability to influence stakeholders at all levels.
Preferred Qualifications / Experience
- Highly adaptable, action-oriented, and committed to delivering results through cross-functional collaboration.
- A proactive mindset with a strong aptitude for identifying and capitalising on growth opportunities.
We offer you:
- Share incentive plan
- Private healthcare for employees and their families
- Free Gym at most UK sites
Please note benefits may be changed from time to time without notice, subject to applicable law.
Conditions of Employment
Successful candidates will be made a conditional offer of employment. The conditions include, but are not limited to: a satisfactory criminal records disclosure; satisfactory employment references over five years (where applicable); verification of qualifications, including any professional accreditation stated in the application; completion of a pre-employment medical, including a test for illicit or unprescribed drugs in accordance with the Company's safety policies; and the legal right to work on the agreed commencement date.
Equal Employment Opportunity Policy
ExxonMobil and its United Kingdom subsidiary companies, Esso Petroleum Company, Limited, and ExxonMobil Chemical Limited, are equal opportunity employers and all qualified applicants will receive consideration for employment. All applicants are offered equal opportunity to demonstrate their abilities during our recruitment processes, therefore, please contact the Recruitment Team if you wish to discuss any particular requirements to enable you to complete our recruitment process.
Loyalty & Partnerships Advisor employer: Exxon Mobil
Contact Detail:
Exxon Mobil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loyalty & Partnerships Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their loyalty initiatives and think of ways you can contribute. Show them you're not just another candidate; you're the one they need!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Loyalty & Partnerships Advisor. Keep it concise and engaging—make them want to learn more about you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the ExxonMobil team.
We think you need these skills to ace Loyalty & Partnerships Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Loyalty & Partnerships Advisor role. Highlight your experience in loyalty programmes and partnerships, and show us how your skills align with what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've driven customer engagement or improved business results in previous roles. Numbers and metrics can really make your application stand out.
Be Authentic: Let your personality shine through in your application. We value creativity and innovation, so don’t be afraid to express your unique approach to problem-solving and relationship management. Show us who you are!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Exxon Mobil
✨Know Your Stuff
Before the interview, dive deep into ExxonMobil's values and recent initiatives, especially around loyalty programmes. Familiarise yourself with their approach to customer engagement and how they leverage partnerships. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Analytical Skills
As a Loyalty & Partnerships Advisor, you'll need to analyse campaign performance and customer insights. Be prepared to discuss specific examples from your past where you've used data to drive decisions or improve outcomes. Bring numbers to the table to back up your claims!
✨Build Relationships
ExxonMobil values exceptional relationship-building skills. Think of instances where you've successfully collaborated with different teams or stakeholders. Highlight your ability to influence without direct authority, as this is crucial for managing partnerships effectively.
✨Be Innovative
The role requires innovative thinking to deliver loyalty initiatives. Come armed with fresh ideas or strategies you've implemented in previous roles. Discuss how you can bring creativity to their loyalty programmes and enhance customer engagement, aligning with their vision for a net-zero future.
