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- Tasks: Assist passengers with security processes and ensure smooth operations at Stansted Airport.
- Company: Join a reputable team at Stansted Airport, known for excellent customer service.
- Benefits: Earn £14.50 to £17.09 per hour, plus travel discounts and varied roles.
- Why this job: Be part of a dynamic airport environment and help travellers on their journeys.
- Qualifications: Must have a checkable work history and pass a criminal records check.
- Other info: Flexible hours with opportunities for seasonal work in a 24/7 operation.
The predicted salary is between 13 - 17 £ per hour.
Location: Stansted Airport
Hours: Start times vary depending on the flights in and out of the Airport with start times as early as 03:00 am.
Starting Pay: £14.50 increasing to £17.09 per hour
An excellent opportunity has arisen for Airside Support staff to work with our long-standing client at the Airport.
Benefits of an Airside Support worker:
- Reduced rate travel card for the buses and trains
- Varied role
- Discounts within the Airport
Airside Support main duties:
- Assisting passengers in loading their trays – this means ensuring their items are presented correctly for x-ray screening and they’re profiled for items to be screened by x-ray to reduce the number of rejected trays.
- Re-stacking of trays ready for passengers.
- Help manage queues in and around the central search areas and prioritise any passengers whose flights may be departing sooner.
- Ensuring that all specified service standards are maintained and that passengers receive excellent customer service as they move through the Terminals security process in a safe and efficient manner.
This is not a Monday to Friday role as the airport is a 24/7 operation. The work is seasonal.
If interested in this Airside Support role, please apply. All candidates will need a 5 year checkable work, study history and a criminal records check.
Locations
Airside Support / Customer Service in Essex, Stansted Mountfitchet employer: Extrastaff
Contact Detail:
Extrastaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside Support / Customer Service in Essex, Stansted Mountfitchet
✨Tip Number 1
Network like a pro! Chat with folks already working at the airport or in customer service roles. They can give you the inside scoop on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Be ready to show off your skills! When you get that interview, think about how you can demonstrate your customer service abilities. Share stories where you’ve gone above and beyond to help someone out.
✨Tip Number 3
Flexibility is key! Since the hours can be all over the place, make sure you’re ready to adapt. Highlight your willingness to work those early starts or late shifts during your chats with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Airside Support / Customer Service in Essex, Stansted Mountfitchet
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to help passengers have a smooth experience at the airport.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in customer service or similar roles. We love seeing how your skills match what we’re looking for in an Airside Support worker!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important stuff about your experience and skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Stansted Airport.
How to prepare for a job interview at Extrastaff
✨Know the Role Inside Out
Make sure you understand the key responsibilities of the Airside Support position. Familiarise yourself with tasks like assisting passengers with their trays and managing queues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure a positive experience for passengers.
✨Be Prepared for Early Starts
With start times as early as 03:00 am, it's important to demonstrate your flexibility and commitment to working varied hours. You might want to mention any previous experience with shift work or how you manage your time effectively to accommodate early starts.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even though the role is at an airport, showing that you take the interview seriously by dressing appropriately can set a positive tone right from the start.
