Solutions Architect - United Kingdom in London

ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organizations stay ahead of emerging threats with unmatched network visibility, context, and control. Today's attackers bypass traditional security defenses through identity-based entry, move invisibly across cloud, on-premise, and data centre networks using encryption and trusted applications, and exploit and exit whenever they want. But all of that movement is visible on the network... if you can see it.

By combining the power of NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics in a single, integrated platform, ExtraHop can decrypt and unlock complete packet-level data at wire speed, analyse and correlate it across all your networks, applications, devices, and users with cloud-scale machine learning, and provide a single interface to the SOC to detect, investigate, and remediate modern cyber risks in real time.

ExtraHop's Solutions Architecture team is very different from many other post-sales services practices—we focus on outcomes and customer success rather than racking up billable hours. As a member of our Solutions Architecture team, you'll play a critical role in the success of our customers, products and position in the marketplace. Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies. As a Solutions Architect at ExtraHop, you will never be bored again.

• Intermediate GUI design and layout for data visualisation and analysis.
• Create networking and application transaction diagrams as necessary to support business outcomes.
• Analyse customer network topologies and application stacks; develop strategies to acquire high-value data from the wire.
• Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts.
• Conduct root cause analysis of high-profile technology problems or incidents and advise customers on their resolution.
• Create solutions that decrease mean-time-to-investigate in incident response processes.
• Develop custom signatures using specific or generic indicators-of-compromise.
• Develop customised data analysis to monitor changing technical and business conditions in real-time.
• Create rich data visualisations to aid tactical investigations and realise strategic enterprise objectives.
• Provide intelligence and data supporting threat hunting activities.
• Conduct hands-on learning sessions with key customer personnel.

• 2-4 years of relevant cyber-security experience with equivalent experience in networking technologies.
• BS degree or equivalent.
• Intermediate understanding of networking.
• Intermediate understanding of application design.
• Experience in customer-facing positions; excellent interpersonal skills.
• Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, DNS, TLS).
• Familiarity with principles of internet-worked applications and related technologies (HTTP, databases, caching, distributed systems, etc).
• Familiarity with security tools and frameworks such as Intrusion Detection Systems, SIEM, Endpoint Protection, MITRE ATT&CK, etc.
• Experience in incident response, threat hunting, and vulnerability validation.
• Independence, motivation, and desire for practice ownership.

The salary for this role is between £115,000 and £125,000 plus annual bonus and UK benefits.

ExtraHop empowers enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR). Since 2007, the company has helped organisations across the globe extract real-time insights from their hybrid networks with the most in-depth network telemetry.

ExtraHop NDR uniquely integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, real-time decryption, and cloud-scale machine learning—delivering complete network visibility, unmatched context for data-driven security decisions, and improved SOC productivity.

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time prorated based on date of hire, and all federal holidays (US only) + 3 days of paid volunteer time
• Non-Commissioned Positions may be eligible to participate in the annual discretionary bonus plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with employer match or pension where applicable
• Pet Insurance (US only)
• Parental Leave (US only)
• Hybrid and Remote Work Model

As set forth in ExtraHop's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.