ExtraCare Charitable Trust is seeking an IT Service Desk Coordinator to join the Head Office in Coventry. You will act as the first point of contact for IT inquiries, log and progress tickets, and handle basic account support and password resets.
You will ensure tickets are updated with clear progress, follow standard procedures, and assist with procurement records and service notices as needed. This fixed-term role offers a structured 37.5-hour week and a competitive package.
IT Service Desk Coordinator — First-Line Support + Pension & Gym in Coventry employer: ExtraCare Retail Limited
ExtraCare Retail Limited offers a supportive work environment with opportunities for professional growth, particularly in roles focused on assisting older individuals. Employees benefit from a competitive package that includes generous annual leave, life insurance, and pension contributions. The company promotes a community-driven culture, making it an attractive employer for those passionate about making a difference in the lives of older people.
