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The ExtraCare Charitable Trust are recruiting for a Weekend Housing Support Assistant based at Hughenden Gardens Retirement Village. This is an opportunity for a Housing Support Assistant to join our friendly team and support ExtraCare\’s mission of better lives for older people.
If you have either a background in housing or experience in providing information, advice, guidance, and support to vulnerable people as well as effective administrative skills we want to hear from you!
Role Details
- Role: Weekend Housing Support Assistant
- Hours: 15 hours per week, Saturday and Sunday
- Salary: £14.36 per hour (£11,231 pa pro rata £28,077 FTE)
- Location: Hughenden Gardens, High Wycombe, HP13 5GA
ExtraCare does not participate in the current UK Visa Sponsorship scheme, and we would not be able to facilitate sponsorship.
What will you do as our Weekend Housing Support Assistant?
- Show potential residents around the Village/apartments.
- Help to settle in residents to their new home.
- Respond to tenancy or lease issues that may arise.
- Ensure that residents’ wellbeing is monitored daily.
- Ensure that residents thrive within a retirement setting.
- Carry out regular resident visits and be involved in community meetings.
- Work collaboratively with other teams to ensure resident needs are met.
Our ideal Weekend Housing Support Assistant will be
- Previous experience of working in ideally a housing related or support services providing advice and guidance and excellent customer service.
- Engaging, positive personality
- Empathetic, friendly, and able to build relationships with residents who will have varying needs.
- Solution focused with a creative outlook to resolve issues.
- Able to work under pressure calmly and prioritise your work.
Benefits include
- 33 Days Annual Leave (FTE) Pro Rata for Part Time
- Enhanced Maternity & Paternity allowance
- Enhanced employer pension contribution
- Eligible for Blue Light Card discounts
- Attendance Reward
- Free Life Insurance
- Buy And Sell Holiday
- Cycle2work Scheme
- Employee Assistance Program
- Free Use of Onsite Gym
ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.
Do not miss out! Click ‘apply’ now to make a difference to the lives of older people as our Weekend Housing Support Assistant.
This post will be subject to two satisfactory references, medical clearance and Home Office right to work clearance.
Additional details
- Closing Date: Ongoing until filled
- Interview Dates: Ongoing until filled
ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process.
ExtraCare reserve the right to close this job advertisement early.
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Weekend Housing Support Assistant employer: Extracare Charitable Trust
Contact Detail:
Extracare Charitable Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Housing Support Assistant
✨Tip Number 1
Get to know the company! Research ExtraCare Charitable Trust and their mission. When you understand their values, you can tailor your conversations during interviews to show how you align with their goals.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Weekend Housing Support Assistant role.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've provided support or resolved issues. This will help you demonstrate your problem-solving skills and empathy during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the ExtraCare team.
We think you need these skills to ace Weekend Housing Support Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housing or support services. We want to see how your skills align with the role of Weekend Housing Support Assistant, so don’t hold back!
Show Your Personality: Let your engaging and positive personality shine through in your written application. We’re looking for someone who can build relationships with residents, so a friendly tone can really make a difference.
Highlight Problem-Solving Skills: Since the role involves resolving tenancy issues and supporting residents, be sure to mention any past experiences where you’ve successfully tackled challenges. We love a solution-focused mindset!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to make a difference in the lives of older people.
How to prepare for a job interview at Extracare Charitable Trust
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Weekend Housing Support Assistant. Familiarise yourself with the key tasks like showing potential residents around and responding to tenancy issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Empathy
Given that this role involves working with vulnerable individuals, it's crucial to highlight your empathetic nature. Prepare examples from your past experiences where you've successfully built relationships or provided support to those in need. This will show that you can connect with residents on a personal level.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations, such as resolving a conflict between residents or addressing a lease issue. Practising these scenarios will help you articulate your problem-solving skills effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the community at Hughenden Gardens. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too.