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- Tasks: Lead a vibrant Retirement Village, ensuring top-notch care and support for residents.
- Company: Join ExtraCare, a leader in creating better lives for older people in a modern environment.
- Benefits: Enjoy a competitive salary, enhanced pension, gym membership, and generous leave options.
- Why this job: Make a real difference in the community while developing your leadership skills in healthcare.
- Qualifications: NVQ4 or equivalent in Leadership for Health & Social Care and strong management experience required.
- Other info: Flexible interview process with a commitment to inclusivity and support for all candidates.
The predicted salary is between 54000 - 72000 £ per year.
If you’re a Senior Manager looking for your next challenge in a fantastic Healthcare environment, we have a great opportunity for a Retirement Village Manager to take the lead at our modern and inviting Retirement Village based in Stoke Gifford (Bristol). Here at ExtraCare, we offer our residents access to outstanding retirement villages, promoting care and lifestyle opportunities that truly do create ‘better lives for older people’. We are committed to offering fulfilling and worthwhile careers to all our staff – enabling you to deliver the quality of service we promise.
Location: Stoke Gifford (Bristol)
Job type: Permanent
Hours per week: 37.5
Salary: £63,613pa
What will you do as our Retirement Village Manager?
- Take overall responsibility of all aspects of life at the Village as a 24/7, 365-day operation
- Manage relationships with leaseholders and tenants
- Motivate and develop a multi-disciplined team
- Maintain high standards of care, support and hospitality for which we have become renowned
- Inspire and motivate your team to achieve KPI targets
As our Retirement Village Manager, you will be at the heart of what we do, and will live and breathe our commitment to providing unrivalled standards of care to our residents, within an outstanding community environment.
Our ideal Retirement Village Manager:
- Will have/work towards an NVQ4, RMA, LMCS or QCF Level 5 Diploma in Leadership for Health & Social Care
- Experience of successful contract negotiation / management
- Excellent leadership skills with a track record of people management
- Financial and business acumen
- Ability and experience to manage complaints successfully together with delivering high levels of customer satisfaction
In return, our Village Manager will receive a competitive salary plus an excellent benefits package including:
- Enhanced contributory Pension
- Enhanced Maternity & Paternity allowance
- 25 days annual leave plus statutory bank holidays
- Option to purchase or sell additional annual leave
- Attendance reward
- Eligible for Blue Light Card discounts
- Life Assurance
- Free Gym Membership (within location)
- Cycle to work scheme
- Employee Assistance Programme
Next steps
From 26th March, applications will be shortlisted and regularly reviewed. Please provide your contact number and availability to call/interview in your covering letter. A brief telephone call with shortlisted candidates will follow, then a first in-person interview and assessment - dates TBC, followed by a second in-person interview - dates TBC.
ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all. This includes making reasonable adjustments to support candidates throughout the recruitment process. Do not miss out! Click ‘apply’ now to make an invaluable impact to the lives of our residents as our new Retirement Village Manager.
Village Manager employer: Extracare Charitable Trust
Contact Detail:
Extracare Charitable Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Village Manager
✨Tip Number 1
Familiarise yourself with the specific needs and challenges of retirement village management. Understanding the unique aspects of care for older residents will help you demonstrate your commitment and suitability during interviews.
✨Tip Number 2
Network with professionals in the healthcare and retirement sector. Attend relevant events or join online forums to connect with others who can provide insights or even referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with the values of ExtraCare. Be ready to share examples of how you've successfully motivated teams and managed complaints in previous roles.
✨Tip Number 4
Research ExtraCare’s mission and values thoroughly. Tailoring your conversation to reflect their commitment to providing high-quality care will show that you are genuinely interested in the role and the organisation.
We think you need these skills to ace Village Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Retirement Village Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in managing teams and operations. Mention specific examples of how you've successfully motivated teams or improved service standards in previous roles.
Highlight Relevant Qualifications: Ensure your CV clearly lists your qualifications, such as NVQ4, RMA, LMCS, or QCF Level 5 Diploma in Leadership for Health & Social Care. Include any relevant certifications or training that demonstrate your commitment to the healthcare sector.
Provide Contact Information: In your covering letter, include your contact number and availability for a call or interview. This shows your eagerness and makes it easier for the hiring team to reach out to you.
How to prepare for a job interview at Extracare Charitable Trust
✨Showcase Your Leadership Skills
As a Retirement Village Manager, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, motivating staff, and achieving targets. Use specific examples to illustrate how you've successfully led a team in the past.
✨Understand the Healthcare Environment
Familiarise yourself with the healthcare sector, particularly in retirement living. Research ExtraCare's values and services to demonstrate your commitment to providing high-quality care and support for residents during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding complaints management and customer satisfaction. Think of scenarios where you successfully resolved issues and improved resident experiences, and be ready to share these stories.
✨Highlight Financial Acumen
Since the role involves financial management, be prepared to discuss your experience with budgeting, contract negotiation, and business operations. Show how your financial skills have positively impacted previous roles, ensuring the sustainability of services.
